4/10 Poor
Gabriela
Traveled with partner
2024/12/27
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel Beyfin, Cluj-Napoca - Not a True 4-Star Experience
We stayed at Hotel Beyfin for one night the day after Christmas, and while its central location by Avram Iancu Plaza is excellent, I couldn’t imagine staying here for longer.
Pros:
• Location: The hotel is perfectly situated in the heart of Cluj-Napoca, making it easy to explore the city. My executive room offered a nice view of the plaza, which was a highlight.
Cons:
• Facilities: The hotel is in serious need of repairs. There was an active leak above the shower in the bathroom, and the fittings throughout the room felt outdated and worn—definitely not reflective of a 4-star standard.
• Service: Despite being eligible for an upgrade, the staff refused to offer one, even mentioning they had superior rooms available and that the hotel wasn’t full. The “complimentary bottle of wine” was a miniature, airplane-sized, hardly what one would expect at a supposedly premium property.
• Parking: The hotel parking is overpriced, especially when cheaper options like street meters or nearby parking garages are readily available.
Cluj-Napoca itself is beautiful, and I look forward to returning to the city. However, I won’t be staying at Hotel Beyfin again. It has potential but needs significant improvements to truly deliver on its promise as a 4-star property.
Gabriela
Stayed 1 night in Dec 2024
