Located in Chile Chico, Hacienda Tres Lagos is in the suburbs and on a private beach. The area's natural beauty can be seen at Lake General Carrera and Capillas de Marmol. Marble Caves and Capilla de Mármol are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like horse riding.
Upscale family-friendly hotel near Lake General Carrera
At Hacienda Tres Lagos, you can look forward to a free breakfast buffet, a marina, and a terrace. For some rest and relaxation, visit the sauna. The on-site restaurant offers breakfast and dinner. Enjoy onsite activities like horseback riding and hiking/biking. In addition to a coffee shop/cafe and a garden, guests can connect to free WiFi in public areas.
Other perks include:
Free self parking
Smoke-free premises, multilingual staff, and luggage storage
Concierge services, a billiards/pool table, and tour/ticket assistance
Room features
All guestrooms at Hacienda Tres Lagos include comforts such as premium bedding and laptop-friendly workspaces.
Other conveniences in all rooms include:
Shower/tub combinations and hair dryers
Wardrobes/closets, heating, and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:30 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Billiards/pool table
Hiking/biking trails
Horseback riding/rentals
Library
Playground
Sauna
Family friendly
Arcade/game room
Playground
Snack bar/deli
Conveniences
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Marina
On a lake
On a private beach
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator (single-level property)
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Down comforter
Premium bedding
Bathroom
Hair dryer
Shower/bathtub combination
Towels
More
Heating
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Hotel Puerto Guadal
Hacienda Tres Lagos Puerto Guadal
Hacienda Tres gos Puerto Guad
Hacienda Tres Lagos Hotel
Hacienda Tres Lagos Chile Chico
Hacienda Tres Lagos Hotel Chile Chico
Frequently asked questions
Is Hacienda Tres Lagos pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda Tres Lagos?
Self parking is free at this property.
What time is check-in at Hacienda Tres Lagos?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hacienda Tres Lagos?
Check-out is at noon.
Where is Hacienda Tres Lagos located?
This Chile Chico hotel is on the beach, 0.1 mi (0.2 km) from Lake General Carrera, and within 32 mi (52 km) of Capillas de Marmol and Marble Caves. Capilla de Mármol is 30.8 mi (49.5 km) away.
Hacienda Tres Lagos Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 8 out of 17 reviews" "
10 - Excellent
8
Rating 8 - Good. 7 out of 17 reviews" "
8 - Good
7
Rating 6 - Okay. 2 out of 17 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 17 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 17 reviews" "
2 - Terrible
0
9.2/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Pascal
2023/12/5
Liked: Cleanliness, staff & service, amenities
This property has the potential to hit top mark.
However the kindness of the staff and the magnificent location -although extremely remote- cannot make up for everything.
A very poor wifi - that the absence of tv makes even more painful- the absence of laundry and an overall lack of good maintenance of the place and appliances in general makes it a tiny bit too bohemian to my test. This being said, I loved my stay at the Hacienda!
Pascal
Stayed 4 nights in Nov 2023
8/10 Good
Verified traveler
2019/1/1
Liked: Cleanliness, room comfort
Hacienda Tres Lagos is in a beautiful location and had a pretty large estate with very many facilities. Unfortunately, the whole complex is a bit dated and they seem to struggle to maintain it all. Offering half as many things done really well would be much better. If you expect a luxurious hotel experience you'll be disappointed but if you come for the nature and want to stay in a comfortable place with pretty good food (for the region) you should be well served here. The staff seem to be changing with the season, with some staff members only in town for a few weeks so the food might vary in quality. We really liked the many animals roaming freely around the big estate but that does come with the odd pile of horse dung here and there :). Our room was very comfortable, spacious and had a good view of the lake.
Although the staff was very friendly and helpful, we paid upfront a significant amount for a Christmas Gala dinner which was promised to be slow-roasted lamb on a fire (a speciality from Patagonia) which was then changed last minute for the salmon you can get everyday (at a much lower cost). They actually visibly prepared the lamb the whole day but actually the staff ate it instead in front of the guests! This was quite a surreal experience for Christmas Eve with no explanation or apology.
Très bon accueil. Cadre magnifique. Chambre spacieuse et claire avec une superbe vue sur le lac et les montagnes environnantes.
Bonne restauration.
Nous avons rencontré un problème : les radiateurs étaient arrêtés, de même que dans le restaurant. Il y avait un poêle à bois qu'il fallait alimenter toutes les heures. Le gérant et toute son équipe ont fait le maximum pour régler le problème mais, après que le gérant ait eu son boss au téléphone, nous avons compris que c'était une volonté du propriétaire de l'établissement.