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" Ice pool pleasant staff great location"

"Greeted by Amber at front desk…. Polite and very friendly. Professional atmosphere at check in. "

"Lovely room, good breakfast, one of the nicer places we have stayed recently"

"Great breakfast and nice service staff. "

"The staff is great. The facility is well maintained. Because there's no ventilation noise i can hear people using the bathroom in other rooms. I know it's the way things are at hotels now but it would be nice to either get thicker walls or find some kind of solution to this. "

"Everything was so good."

"Amazing ! Quiet, and pet friendly every time i stay i feel welcomed by guest services. Wouldnt recommend any other hotel in Cleveland. Thank You! "

"Nice renovations"

"I am hooked. From now on, this will be my first preference Hotel to stay at. It made me feel like I was at home and not at a hotel. It was very clean and had plenty stores nearby to accommodate your needs. I highly recommend this hotel located in Cleveland,Tn. The clerks were exceptional nice who worked with you to make your stay comfortable. Eddie was very nice. He had to assist me, after closing hours, to help me enter my room. He was pleasant and had lots of patience. "