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Casa Pestagua Relais Châteaux

4.5 star property
Colonial Cartagena hotel in Cartagena Walled City with free breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Exterior
Restaurant
Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes
Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Air conditioning
The price is NT$17,341
NT$19,075 total
includes taxes & fees
Jan 12 - 2025/1/13

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (del Condé de Pestagua)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (Madariaga)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
Jan 21 - 2025/1/22
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About the neighborhood

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk
  • Bolivar Square - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • San Felipe de Barajas Castle - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury historic hotel refurbished in 2023 and located near Clock Tower
At Casa Pestagua Relais Châteaux, you can look forward to free full breakfast, a poolside bar, and a free daily manager's reception. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Tour/ticket assistance, multilingual staff, and concierge services
  • A front-desk safe, a 24-hour front desk, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Pestagua Relais Châteaux feature comforts such as premium bedding and first-run movies, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels and first-run movies
  • Free infant beds and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Does Casa Pestagua Relais Châteaux have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on 2025/1/12 start from NT$17,341, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Pestagua Relais Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux doesn't offer parking.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Pestagua Relais Châteaux?

Check-out is at noon.

Does Casa Pestagua Relais Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Pestagua Relais Châteaux located?

Located in Cartagena Walled City, this luxury hotel is within a 10-minute walk of Santo Domingo Square and Clock Tower. Botero's Mujer Reclinada and Iglesia de Santo Domingo are just steps away.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 210 out of 250 reviews" "
Rating 8 - Good. 23 out of 250 reviews" "
Rating 6 - Okay. 11 out of 250 reviews" "
Rating 4 - Poor. 3 out of 250 reviews" "
Rating 2 - Terrible. 3 out of 250 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.

10/10 Excellent

JUAN, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very frinedly, always willing to help.
Stayed 3 nights in Oct 2024

10/10 Excellent

Pierpaolo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joy Antonelle, Glastonbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough wonderful things about Casa Pestagua in Cartagena’s Walled City. It was a beautiful hotel in the heart of the Walled City, just one or two blocks away from all the major historic sites. On their street were also the best restaurants and nice shops. But most of all, the absolute best part about Casa Pestagua is her staff. I’m just 3 days off being there, we were greeting everyone by their first names because they likewise always greeted us by name and with full genuine smiles. Thank you Katherine, Nuris, Brando, Leo, David, Carlo, Caroll, Hernan and Diocelin. You made our short trip to Cartagena truly memorable. Hope to see you again soon, even if we forgot to “pat Hertrudes on the back” 😜
Stayed 3 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!
Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Experience Ever
I have no words to express my experience in this hotel. This is the best example what an excellent customer service is. I have been many times in Cartagena and never been to a place like this. Food, Location, Service, Everything was impecable. I would like to highlight the amazing team who took care of me, Katherine the team leader, as well as Caroline the host. Amanda the bartender, Leo the concierge, David the captain, and German. And my waitresses Diocelin, Ivón, and Yenifer. They will guarantee as well as the rest of the team to make your vacations the most beautiful experience ever.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jun 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024

10/10 Excellent

Aleida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024

10/10 Excellent

Aleida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!!
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic and charming with a wonderful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pinchas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 star truly…
Stayed 3 nights in Apr 2024

10/10 Excellent

Janeisi, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ONLY place for me in Cartagena
I really can’t express how much I loved our stay at Casa Pestagua. On our second day, my very hard to please teenage daughter declared, “I give this hotel a 10 out of 10!” The rooms are simply elegant. The hotel is beautiful and charming. However, the true standout is the service. Someone contacted me prior to our arrival to check in on our possible needs and to see if they could be of help with transportation. When we arrived, Katherine and Brandon were OUTSTANDING. I really cannot emphasize that enough. They went above and beyond to make sure we were happy with our rooms and that level of service continued through our trip. From the moment you enter this very special place, you are greeted with a warm smile and a helping hand. The pool in the courtyard was the perfect place to spend the afternoon after being out in the sun all day. They offered complimentary wine and snacks from 5-6 which was an unexpected treat. I am so glad my other plan didn’t work out!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Stayed 2 nights in Mar 2024

10/10 Excellent

farhad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmad, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024