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Cyan Cancun Resort & Spa

3.5 star property
On private beach with outdoor pool, near Delfines Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Superior Suite, Balcony, Sea View | Terrace/patio
Restaurant
View from room
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • On private beach
  • Pool
  • Housekeeping
  • Spa
  • 24/7 front desk
The price is NT$5,314
NT$6,632 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 10 Ping (33 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 10 Ping (33 square meters)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

Highlights

Private indoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
Rainfall showerhead
Private bathroom
  • 13 Ping (43 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 10 Ping (33 square meters)
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

Highlights

Yard
Balcony
Private indoor spa tub
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Sofa bed - single
Separate bedroom
  • 13 Ping (43 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

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NT$4,118 total
includes taxes & fees
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About the neighborhood

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
A poolside bar, a terrace, and a garden are just a few of the amenities provided at Cyan Cancun Resort & Spa . This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and a 24-hour front desk
  • Beach towels, beach umbrellas, and luggage storage
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 2024/12/22, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 2024/12/23 start from NT$5,314, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Iberostar Cancun Golf Course, and Delfines Beach. Nichupté Lagoon and El Rey Ruins are also within 1 mi (2 km).

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 491 out of 1154 reviews" "
Rating 8 - Good. 299 out of 1154 reviews" "
Rating 6 - Okay. 150 out of 1154 reviews" "
Rating 4 - Poor. 102 out of 1154 reviews" "
Rating 2 - Terrible. 112 out of 1154 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marie T Atsena

Liked: Cleanliness, staff & service, property conditions & facilities
the view, the spa
Stayed 5 nights in Dec 2024

10/10 Excellent

Laura

Everything was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
All good so far
Stayed 1 night in Dec 2024

2/10 Terrible

Tionne

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not very helpful. The cleaning staff throw away personal items. Rooms are dirty.
Stayed 4 nights in Dec 2024

2/10 Terrible

Sandra, Houston

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness dirty place bad attitude on th front desk sliding door broken and toilet doesn't work
Stayed 4 nights in Nov 2024

10/10 Excellent

Karla

Stayed 2 nights in Nov 2024

10/10 Excellent

Naomie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

2/10 Terrible

Adolfo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place. You can't get on the beach since it's all rocky. They want to charge you for everything.
Stayed 1 night in Dec 2024

8/10 Good

Miguel Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quiet, safe, easy parking
Stayed 4 nights in Nov 2024

8/10 Good

Lucy

Liked: Cleanliness
It was not crowded.
Stayed 1 night in Nov 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable, the bathroom was clean, the pool was beautiful, easy access to the beach. Walking distance to store and restaurant and playa dolphin
Stayed 1 night in Dec 2024

4/10 Poor

Silvia

Traveled with family and small children, Traveled with family
Disliked: Staff & service
Bell hop was nice- restaurant staff great- front desk young lady with brown hair from Argentina or Colombia was extremely rude, at times not looking away from what she was doing while speaking to me.
Stayed 2 nights in Nov 2024

2/10 Terrible

Elisha Ellen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good things about Cyan resort and Spa: - the massage was one of the best I have ever had - The pool bar staff are amazing and make the best cocktails we had on our stay Bad things about cyan resort and spa: - my cards, money and jewellery were taken from my room (locked) - The staff did nothing - The cctv doesn’t work - The staff do not compensate anything (even when it’s obvious its their fault things got stollen) - The security guard sleeps on the job - The towels are gradually taken through your stay - The bedding isn’t changed at all, even when requested - There is no smoking including vaping except at the main entrance (only some guests tho, you might get lucky) - The aircon works sometimes - They hassle you to sign a waver as soon as you arrive stating any rule breaking will cause a fine - You can not use the pool a second before 9am or a second after 9pm. - The restaurant doesn’t have half the menu and when you do order something, it will be missing things. - There are only 2 members of staff that can make a cocktail even though we asked for ones on the menus - There is no outdoor eating area as advertised - The hot tub takes around 2 hours to fill to a usable amount - The safe broke repeatedly - The key card for the room stopped working repeatedly - The balcony for our room was unusable, can’t fit 2 people and 2 chairs. - Generally rude staff Expedia have been unable to contact the hotel and we haven’t been offered a refund or compensation.
Stayed 14 nights in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Joseph Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, had to request different room, staff is incredibly rude and disrespectful. Bugs everywhere. They try to accuse u of stealing things and act like the police
Stayed 5 nights in Nov 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
You can tell it’s an older building but they keep it so clean and the gorgeous bed and decor make up for it as well as the views that it just feels rustic or with character.
Stayed 3 nights in Nov 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Gabriel

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures of the hotel look much better than the actual hotel. Dirty room and rundown, it needs a renovation. Nice pool area in front of the beach.
Stayed 3 nights in Nov 2024

8/10 Good

Alma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Anyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool and the views are amazing, the bar and the restaurant offers you good food for a good price. You definitely need to get a massage there with Milca, she was AMAZING. It’s not the newest modern building in the area but it’s all you need for a a budget friendly vacation.
Stayed 3 nights in Oct 2024

8/10 Good

Svend

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Oceanview means quiet lagoon view mesns street traffic
Stayed 1 night in Oct 2024

6/10 Okay

GYUMIN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is good resort,but room cleaner isn't
Stayed 3 nights in Oct 2024

2/10 Terrible

Allen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool/ocean view was the only thing I liked. The floors were dirty with long hair that wasn’t swept up. The air was very sticky, and the hot tub was useless because of course that was also dirty. At the checkout, they charged me for “staining a rag” with body wash. The lady at the front desk said the cleaning lady couldn’t get the stain out when she tried washing it. Which is impossible because I only stayed there one day and not once did a maid come to room to clean anything. So how did she try to wash it and couldn’t get it out? Makes absolutely no sense. Also, the food at the restaurant inside took forever and was a bit below mediocre. Definitely won’t be coming back again and don’t recommend.
Stayed 1 night in Oct 2024