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Cyan Cancun Resort & Spa

3.5 star property
On a private white sand beach, near Delfines Beach

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Shower, rainfall showerhead, free toiletries, slippers
Beach massages

Reviews

7.8 out of 10

Good

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is NT$2,906
NT$3,713 total
includes taxes & fees
Nov 10 - Nov 11
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 10 Ping (33 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 10 Ping (33 square meters)
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

Highlights

Private indoor spa tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • 13 Ping (43 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Cable channels
Mobile key entry
  • 10 Ping (33 square meters)
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

Highlights

Balcony
Yard
Private indoor spa tub
Air conditioning
Flat-screen TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 13 Ping (43 square meters)
  • Sea view
  • Sleeps 2
  • 1 King Bed

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Nov 11 - Nov 12
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About the neighborhood

Map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Aquaworld - 5 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins, Cyan Cancun Resort & Spa provides a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and beach umbrellas
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of 2024/11/4, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on 2024/11/10 start from NT$2,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and El Rey Ruins. Iberostar Cancun Golf Course is 0.9 mi (1.5 km) away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 472 out of 1091 reviews" "
Rating 8 - Good. 281 out of 1091 reviews" "
Rating 6 - Okay. 140 out of 1091 reviews" "
Rating 4 - Poor. 96 out of 1091 reviews" "
Rating 2 - Terrible. 102 out of 1091 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The infinity pool and the views are amazing, the bar and the restaurant offers you good food for a good price. You definitely need to get a massage there with Milca, she was AMAZING. It’s not the newest modern building in the area but it’s all you need for a a budget friendly vacation.
Stayed 3 nights in Oct 2024

8/10 Good

Svend

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Oceanview means quiet lagoon view mesns street traffic
Stayed 1 night in Oct 2024

6/10 Okay

GYUMIN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is good resort,but room cleaner isn't
Stayed 3 nights in Oct 2024

2/10 Terrible

Allen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool/ocean view was the only thing I liked. The floors were dirty with long hair that wasn’t swept up. The air was very sticky, and the hot tub was useless because of course that was also dirty. At the checkout, they charged me for “staining a rag” with body wash. The lady at the front desk said the cleaning lady couldn’t get the stain out when she tried washing it. Which is impossible because I only stayed there one day and not once did a maid come to room to clean anything. So how did she try to wash it and couldn’t get it out? Makes absolutely no sense. Also, the food at the restaurant inside took forever and was a bit below mediocre. Definitely won’t be coming back again and don’t recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Lexziiz

Liked: Cleanliness, property conditions & facilities
Really nice place but rude staff
Stayed 6 nights in Oct 2024

6/10 Okay

Sean

Liked: Property conditions & facilities
Ok location for the price limited good service
Stayed 4 nights in Oct 2024

8/10 Good

Angel

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Our property was given to us more than 2 hours late. Check in was at 3 pm and it was 5:15 pm and our room wasn’t ready yet. We found house keeping still cleaning our room and said give us up 5 more minutes. That was very disappointing

10/10 Excellent

Alvaro, DeLand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All was very good
Stayed 2 nights in Oct 2024

8/10 Good

Karan

Liked: Cleanliness, staff & service
If you are planning to stay at the resort don't go here but if you are looking place to sleep at night best place to visit
Stayed 7 nights in Oct 2024

2/10 Terrible

Esmeralda

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property looks old and not well cared for it needs an update. The sink water took forever to go down as well as the shower the toilet was stained . The room was freezing and if you change the temperature to put it at a higher temp everything would get wet even the floor and the couch .we paid to stay from the 6 to the 12 and we left the place on the 9 we couldn’t even properly charge our phones as only one outlet was not rusted even the lamps were rusted from the humidity. It smelled very humid and was unbareable I got rashes and was itchy and I could breathe properly we even asked for allergy medicine and we were asked if we needed an ambulance again the staff was really nice and helpful and that’s the reason we stayed as long as we did but in the end the room was unbearable and we preferred to lose the money that we paid which we paid in full on arrival than to continue staying there. Again let me reiterate that the staff was amazing.
Stayed 6 nights in Oct 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Monserat

Stayed 5 nights in Sep 2024

8/10 Good

milton

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the ocean view and easy access to the beach.
Stayed 6 nights in Sep 2024

6/10 Okay

James

Traveled with group
Staff are rude and give you stares when out past a certain time. Restaurant waiter lied about the USD to Peso currency price to get us to pay more for the meals. Place was subpar to say the least.
Stayed 1 night in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view everything clean and perfect
Stayed 1 night in Sep 2024

8/10 Good

Edison

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel. Small room
Stayed 1 night in Jul 2024

6/10 Okay

Luciana, Eatontown

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
They charged me for dirty towel280 pesos No big deal
Stayed 1 night in Aug 2024

6/10 Okay

Diego

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
I liked that it had a nice cool view of the beach from the pool.
Stayed 6 nights in Sep 2024

2/10 Terrible

Neha

Disliked: Cleanliness
Horrible experience. Rude staff
Stayed 1 night in Sep 2024

10/10 Excellent

Felix Aureliano

Stayed 1 night in Jul 2024

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, food was delicious, quiet, and excelente aérea
Stayed 4 nights in Aug 2024

4/10 Poor

xavier

Disliked: Cleanliness, property conditions & facilities
This property is NOT worth for what you are paying. Of courses everything in Cancun is expensive, but daily rent of this poor quality property is excessively high when you compare with other hotels in the same zone
Stayed 3 nights in Aug 2024

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien gracias
Stayed 5 nights in Aug 2024