Listen to the other bad reviews and do not stay here… if you do, do not pay the all inclusive package. The food is horrendous, they had raw meatballs on the buffet that were nor hot or cold… The midday “snack” is watered down nachos, and the cheapest looking pizza I’ve ever seen, imagine worse than Totino’s frozen pizzas if you’re from the US. We basically ate salad there and had to get food other places.They say they will charge you if you use the mini fridge or kitchenette in the room, normally those are INCLUDED in a All-Inclusive package?? The towels they have are extremely rough and ripped up. The bathroom has no exhaust fan, once you shower it stays humid in the bathroom until the next day midday. If you have asthma or mold allergies I do not recommend this place, I had a very bad flare up in my 3 days stay. The service at the front counter was awful, Esther is a very rude. The breakfast waiters are also VERY RUDE. If you have CHILDREN, this place closes the pool at 8. If you plan to stay here and go to the beach all day there will be no time to enjoy the pool when you get back because they close it so early? The beach area they have is black and full of seaweed… The most disappointing part. The margaritas and pina coladas are also pretty bad, watered down and chunky ice. Beds are hard, they are also not a queen size my husband and I sleep comfortably in a queen size at home but here we slept separately because the beds are so small . Not a 4 star hotel.
