Customer service was disrespectful and the service person at the front desk was rude and impolite.
Rooms were nice apart from the service person when checking in and out was very disrespectful and rude. Will not be staying here again.
Shay-lee
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Pimjai
2024 年 10 月 21 日
喜歡:整潔度和客房舒適度
Lovely setting
The Reef Retreat setting is very nice and tranquil. The only drawback for us was our room was a top floor one. We had lots of suitcases due to our cruise before we disembarked in Cairns. The location is very good and close to many restaurants. The room was comfortably and had everything we needed.
Pimjai
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Tracey-Ann
2024 年 10 月 19 日
喜歡:整潔度、設施服務和住宿環境和硬體
A lovely place to stay. Very leafy and calm with a fabulous outdoor kitchen on our balcony. We had a spa room and it was very spacious.
Tracey-Ann
於 2024 年 10 月住了 6 晚
10/10 有夠讚
Andrew Clifford
2024 年 10 月 12 日
喜歡:整潔度、設施服務和住宿環境和硬體
Felt like i was deep in the jungle with all the trees and the room was massive.
Andrew Clifford
於 2024 年 10 月住了 6 晚
10/10 有夠讚
Demi
情侶出遊
2024 年 10 月 11 日
喜歡:整潔度、設施服務和住宿環境和硬體
Perfect location and space to stay for a quick getaway. The room was set up nicely for what we needed with a bed, bathroom and convenient outdoor cooking space and area. The pool was close to the room and a lovely spot to relax
Demi
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Jess
情侶出遊
2024 年 9 月 29 日
喜歡:整潔度、設施服務和住宿環境和硬體
Older rooms but great size
Jess
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Chris
家庭旅遊
2024 年 9 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
Good room quiet paths were the only issue as they were very uneven so had to watch where you walked
Chris
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Cristina
2024 年 9 月 15 日
喜歡:整潔度、設施服務和客房舒適度
Cristina
於 2024 年 9 月住了 4 晚
10/10 有夠讚
Patricia
家庭旅遊
2024 年 9 月 4 日
喜歡:整潔度和住宿環境和硬體
We loved our stay — the apartment was comfortable and well planned, and the trees in the central court provided shade and coolness. Will come again.
Patricia
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Laura
團體旅遊
2024 年 9 月 2 日
喜歡:整潔度
Laura
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Nick
2024 年 8 月 25 日
喜歡:整潔度和客房舒適度
Nick
於 2024 年 8 月住了 2 晚
8/10 不錯哦
真實旅客
2024 年 8 月 15 日
喜歡:整潔度和客房舒適度
真實旅客
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Jaak
情侶出遊
2024 年 8 月 14 日
喜歡:設施服務
Lovely surroundings in the better end of Palm Cove. Beware some apartments are on the 3rd Floor with no lift.
Jaak
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Julie
情侶出遊
2024 年 7 月 31 日
喜歡:整潔度和設施服務
I am a cleaner by trade so am probably a bit synical but was surprised to find mould on the windows and windowsill. I cleaned it as it got the better of me.
Julie
於 2024 年 7 月住了 4 晚
10/10 有夠讚
Cecylia
情侶出遊
2024 年 7 月 9 日
This place is well maintained, lovely surroundings around the pool and spa, all day. Clean and perfectly positioned, close to everything but as well tacked away. Lovely place to stay
Cecylia
於 2024 年 7 月住了 8 晚
10/10 有夠讚
真實旅客
2024 年 7 月 8 日
喜歡:整潔度和客房舒適度
Fantastic Accomadation in a very convenient location. Highly recommend 😊
真實旅客
於 2024 年 6 月住了 14 晚
6/10 一般般
Jorge
2024 年 6 月 24 日
Jorge
於 2024 年 6 月住了 6 晚
8/10 不錯哦
Claire,Cincinnati
家庭旅遊
2024 年 6 月 14 日
喜歡:整潔度和設施服務
Proprietors and other staff were very helpful. The location is great. The room and kitchenette were comfy.
The one thing that was unpleasant was the bathroom had sliding doors with slats, which did not provide any sound barrier between the bathroom and bedroom.
Claire
於 2024 年 6 月住了 4 晚
10/10 有夠讚
paul
2024 年 5 月 27 日
喜歡:整潔度和客房舒適度
Reef retreat excellent value.
Excellent value. Great location.
paul
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Heather Cheryl
2024 年 5 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place - I would definitely stay here again, right in the heart of Palm Cove. Only downside was heater in pool was not working the second week of my stay, though I know they were trying to get it fixed - I'm sure it's good by now. Beautiful grounds, loved the balconey, the "library", laundry. Even provided a rack for drying clothes and an umbrella in my unit. Great place!
Heather Cheryl
於 2024 年 5 月住了 11 晚
6/10 一般般
Helen
2024 年 5 月 16 日
Good location
The room was ok but the bathroom shower has a window straight in from of it and ather off putting that people can ee in through louvre blinds. Power point didnt work on one side and neighbours very noisy. Excellent location and kitchen facilities.
Helen
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Selvan
2024 年 5 月 3 日
喜歡:整潔度和客房舒適度
Selvan
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Benjamin
商務旅客
2024 年 4 月 29 日
喜歡:整潔度和客房舒適度
Business Trip - Sales Rep Stay
Great place to unwind after a long day drive and seeing sales appointments.
Staff were amazing, room was super relaxing and everything I needed was in walking distance.
Highly Recommend staying here for a break away and or your next business trip!