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"Instructions were sent before we arrived but the day of arrival the code to open the door did not work. When we attempted to call the contacr given to us we were told they cant help us and we need to contact a person at another number. The second person was un reachable. We stood outside in the cold with our kids sleeping in our car at 11pm after traveling all day waiting for the peron we needed to help us call us back. We eventually were let into the house. The property states there are 4...