2/10 Terrible
Shly
Traveled with family and small children
2024/9/12
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very outdated and one of our rooms needed some work done. The bi-fold doors to one of the rooms was not in working order and off the runners which made it unsafe. There were lights not working and a large exposed rusted area where there used to be a clothes line in the shower and mould in the bathroom. We were also advised that it was our responsibility to keep the room clean, which we didn't mind but there was no working vacuum or one available for us to be able to keep the room clean. When asked if they could vacuum to try keep the rooms tidy we were told that we would be charged if the cleaners were to do it. The freezer of the room was built up of frost and there was left over food/drinks from other guests left in the fridge. The top of the curtains had a layer of dust on them and areas around the room had not been cleaned properly. Some of the cupboards had dust/dirt through out, we were not comfortable even using the kitchen items such as plates, pots, cups or kettle.
Shly
Stayed 3 nights in Sep 2024