2/10 Terrible
claire
2024/10/7
Disliked: Cleanliness, staff & service, property conditions & facilities
Will someone please put this hotel out of its misery by either re developing it or demolishing it? It was once a lovely hotel but is now dire through sheer neglect. The room booked for my husband was damp and musty with sealed windows. It was freezing cold with no control valves to turn the radiators on. The reception is literally boarded up and you have to book in at the bar. There were no towels in the room and upon asking for them at the bar, my husband was told that the young lady there could not get them for him because she was the only member of staff there and could not leave the bar. She had to email head office who would contact someone to get the towels which arrived at 3 hours later at10.30pm. Breakfast is no longer available because there is no demand for it and you are directed to a bakery next door which opens at 9am. It is a shame but we have to say avoid at all costs.
claire
Stayed 1 night in Oct 2024