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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, a short walk to Northeastern University

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Bar (on property)
Terrace/patio
Lobby sitting area
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The price is NT$3,897
NT$4,539 total
includes taxes & fees
Jan 26 - Jan 27

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Eco-friendly toiletries
Hydromassage showerhead
Rainfall showerhead
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Eco-friendly toiletries
Hydromassage showerhead
Rainfall showerhead
  • 4 Ping (13 square meters)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Northeastern University
Near Hynes Convention Center and Fenway Park, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, coffee/tea in the lobby, and luggage storage
  • An elevator, multilingual staff, and smoke-free premises
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of 2025/1/22, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on 2025/1/26 start from NT$3,897, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street and Northeastern University. Fenway Park and Hynes Convention Center are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 468 out of 608 reviews" "
Rating 8 - Good. 89 out of 608 reviews" "
Rating 6 - Okay. 30 out of 608 reviews" "
Rating 4 - Poor. 8 out of 608 reviews" "
Rating 2 - Terrible. 13 out of 608 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sompong, Mount Laurel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was TINY, which had us worried at first but we got used to it. It was clean. The bed was comfortable. Great water pressure in the shower. That's all we could ask for. Nice, friendly staff. We would definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property, nice are in lobby to work and grab a drink
Stayed 1 night in Jan 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Boston. The staff are great, the Charles river view was awesome. Rooms are small......but the room for me is for sleeping...the rest of the trip is to enjoy the city. The public spaces are nice. Can't beat the location
Stayed 1 night in Jan 2025

10/10 Excellent

Cheyanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

yungyun

Traveled with family
Cool and convenient location. Nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Tania

Liked: Property conditions & facilities
.
Stayed 2 nights in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was right in the heart of a shopping area. Multiple bars and restaurants are very close as well. The checkin was super easy with the software they use. My girlfriend loved the iPad in the room with multiple functions including: black out blinds. Changing the color of the room through the lighting options. Overall 10/10 experience and will definitely be coming back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, stylish, perfect location. Room was small, but cozy and comfortable, bed is huge and lots of tech.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here it was clean, staff were nice and just an all around great stay. Highly recommend the breakfast buffet!
Stayed 1 night in Jan 2025

10/10 Excellent

Priscilla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Its a really cool hotel.. very techie room and everything has its place perfectly
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location to get to everything in Boston and a terrific hotel experience. Close to the subway (across the street green line), bus stop (right in front), a few blocks from the Prudential Center and Fenway Park, and across from Harvard and MIT. Well laid out and wonderful experience!
Stayed 2 nights in Jan 2025

10/10 Excellent

Nan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sankara

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 3 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was adequate and the bed was comfortable shower had a good draw and the soaps and shampoo were nice smelling.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, beautiful view
Stayed 1 night in Jan 2025

10/10 Excellent

Seylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, no pets allowed, great breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Carol, new york

Liked: Cleanliness, staff & service, property conditions & facilities
liked the property new young modern vibe.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex, Providence

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Terri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting concept. Great value in great location.
Stayed 2 nights in Jan 2025

8/10 Good

SIU PING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good 👍. I will choose your hotel on coming days。
Stayed 3 nights in Jan 2025