4/10 Poor
Patti
Traveled with partner
2024/11/14
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Went here for an anniversary trip with my husband. Check in was from 3-7 pm, we arrived around 6 pm. We dropped off our bags and went out. By the time that we got back and went to bed, I discovered that there wasn't a top sheet on our bed. The next morning, I spoke with the owner and he confirmed w/housekeeping that they had run out of top sheets. How does this happen in such a "small hotel"?! At this point, I had also noticed a very dirty toilet base, with urine and dust, like it hadn't been wiped down in some time. YUCK!! On my way back to my room, I passed a young girl who was part of the housekeeping team. I showed her the base of the toilet and asked her to put a top sheet on our bed. We requested housekeeping duties for our room and left for the day. Upon our return late that night, the top sheet was on and our toilet had been wiped down but all of our dirty towels were still on the bathroom floor. Additionally, the empty toilet paper roll was left on the stand. With no clean towels in the bathroom, we had to actually find someone (in the kitchen) who had to locate clean towels for us. Overall, a very disappointing stay.......
Patti
Stayed 2 nights in Nov 2024