Loved everything about it, at first. Check in-great/easy. After check in, needed to use the clothes dryer. Once found, it only took quarters. Went to front desk to get quarters. Miss Not so Friendly Now, said w attitude, I had to have cash for change. Even though I had a credit card on file for incidentals, is this not one? I had no cash on me. In a "do everything on your phone" world, I could not use a dryer in one of the world's largest hotel chains. Not happy.