Very dated an in need of freshening up. Smelt like the property had been closed for some time.
Dawn
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Linsey
家庭旅遊
2024年4月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good break at Aviemore , nice swimming pool
Linsey
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Katie
2024年3月16日
Katie
於 2024 年 3 月住了 1 晚
6/10 一般般
Thomas
2024年1月23日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Bad communication
I arrived the booked hotel, but there were empty. I have been waiting one hour outside the hotel during cold weather. There is no direct contact to the hotel from hotel.com
Finally I found their contact # from their website. They moved my booking to another hotel, Macdonald Highlands Hotel, without any notice to me. They told me because I booked the hotel from 3rd party (Hotels.com) so they can’t contact me. I think it is non sense. I can’t pay £25 for the dinner package, I have to pay the normal price from their menu (because I moved another hotel so I have to changed my plan for dinner).
Thomas
於 2024 年 1 月住了 3 晚
2/10 很糟糕
Alison Lynne
2023年12月17日
不喜歡:員工素質和客房舒適度
Alison Lynne
於 2023 年 12 月住了 3 晚
6/10 一般般
Carol-Anne
家庭旅遊
2023年12月8日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Disappointing
I think I expected too much from this hotel going by the pictures and the experience I’ve had at other MacDonald hotels I expected a comfortable stay. The hotel was in need of a refurbishment especially the bathroom area. I found the surround of the bath had not been cleaned and found a dead spider on the window sill. I know these are little things but we stayed at this hotel as they offered a Christmas experience so expected my children to stay in a clean bedroom. The hotel room was very cold it was -9 outside I turned the heater to the maximum but it still was only mildly warm to touch. After a couple of visits to reception the agreed to bring up a heater which made a massive difference. Breakfast was okay again my expectations were high especially since it was advertised as a family friendly Christmas weekend break there was hardly anything child friendly for breakfast apart from cereal. I won’t be returning to this hotel I don’t think it represents the MacDonald brand well.
Carol-Anne
於 2023 年 12 月住了 1 晚
8/10 不錯哦
stuart
2023年9月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was perfectly fine. Clean and bed was comfortable. Hotel itself looked a little tired..
stuart
於 2023 年 9 月住了 1 晚
8/10 不錯哦
Ruth
2023年9月15日
喜歡:整潔度、員工素質和客房舒適度
Pleasant stay need better info from Hotels.com
No stars to Hotels.com who send the wrong information about which MacDonald Hotel we were staying in. I was sent details for a hotel which is currently closed at the MacDonald resort. The resort has three hotels, one of which is currently closed for renovation and we wasted some time looking for the correct hotel. The actual hotel, the MacDonald Highlander was very comfortable though in need of some updating. Very tasty buffet breakfast.