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W Austin

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for W Austin

2 bars/lounges, lobby lounge, cocktail bar
2 bars/lounges, lobby lounge, cocktail bar
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Outdoor pool, open 7:00 AM to 8:00 PM, cabanas (surcharge)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet friendly
  • Parking available
  • Room service
The current price is NT$8,941
NT$10,746 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Premier Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Terrace, Pool View

Premier Room, 1 King Bed, Terrace, Pool View | Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed, Terrace, Pool View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Non Smoking, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Bedrooms, City View, Corner

Premier Suite, 2 Bedrooms, City View, Corner | Premium bedding, down comforters, minibar, in-room safe

Premier Suite, 2 Bedrooms, City View, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 32 Ping (106 square meters)
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, Non Smoking, Lake View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9 Ping (30 square meters)
  • Sleeps 4
  • 2 Queen Beds

Penthouse, 2 Bedrooms, Lake View, Corner

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 37 Ping (122 square meters)
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Penthouse, 2 Bedrooms, Lake View, Corner

Penthouse, 2 Bedrooms, Lake View, Corner | Living room | 55-inch Smart TV with cable channels, Netflix, pay movies

Penthouse, 2 Bedrooms, Lake View, Corner

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Smart TV
  • 50 Ping (165 square meters)
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom, Terrace, Pool View

Deluxe Suite, 1 Bedroom, Terrace, Pool View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Terrace, Pool View

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
  • 16.19 Ping (54 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 Bedroom, Lake View

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 23.58 Ping (78 square meters)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9.08 Ping (30 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9.08 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9.08 Ping (30 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9.08 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 11.44 Ping (38 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Terrace, Pool View

Superior Room, 2 Queen Beds, Terrace, Pool View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, Terrace, Pool View

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 9.08 Ping (30 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Terrace, Pool View

Superior Room, 1 King Bed, Terrace, Pool View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 9.08 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Corner

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 16.19 Ping (54 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 9 Ping (30 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Tub)

55-inch Smart TV with cable channels, Netflix, pay movies

Deluxe Suite, 1 Bedroom, Non Smoking, Corner (Mobility Accessible, Tub)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 16 Ping (53 square meters)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
200 Lavaca Street, Austin, TX, 78701

What's nearby

  • Moody Theater - 1 min walk - 0.1 km
  • Sixth Street - 9 min walk - 0.8 km
  • Austin Convention Center - 10 min walk - 0.9 km
  • Texas State Capitol - 17 min walk - 1.4 km
  • University of Texas at Austin - 4 min drive - 3.4 km

Getting around

  • Downtown Station - 11 min walk
  • Austin Station - 17 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • ‪Rain on 4th - ‬3 min walk
  • ‪Oilcan - ‬3 min walk
  • ‪Coconut Club - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪RA Sushi Bar Restaurant - ‬4 min walk

About this property

W Austin

Luxury boutique hotel near Moody Theater
Located close to Sixth Street and Austin Convention Center, W Austin provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a manicure/pedicure, a facial, and a massage at AWAY Spa, the onsite spa. The on-site restaurant, Serenade, offers breakfast, brunch, lunch, and dinner. Yoga classes are offered at the 24-hour health club; the property also has a garden, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as 2 bars and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Continental breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, massage treatment rooms, and luggage storage
  • Multilingual staff, a porter/bellhop, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 251 individually decorated rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Showers, hair dryers, and shampoo
  • 55-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, recycling, and on-request microwaves

Languages

English, Spanish

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NT$7,625 total
includes taxes & fees
Apr 20 - Apr 21
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 60 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: USD 29 to 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • 2nd & Roast
  • Blue Room
  • Living Room Bar
  • Serenade

Things to do

  • 24-hour health club
  • Full-service spa
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room crib
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • 780 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Pay movies
  • Smart speaker
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per day
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 29 to 32 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 11.00 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 60 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin W
W Austin
W Hotel Austin
Hotel W Austin
w Austin Hotel Austin
W Austin Hotel
W Austin Austin
W Austin Hotel Austin

Frequently asked questions

Does W Austin have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

How much does it cost to stay at W Austin?

As of 2025/3/28, prices found for a 1-night stay for 2 adults at W Austin on 2025/4/20 start from NT$8,941, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Austin pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at W Austin?

Valet parking is available for USD 60 per night.

What time is check-in at W Austin?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at W Austin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is W Austin located?

Located in Downtown Austin, this luxury hotel is within a 5-minute walk of Moody Theater and Lady Bird Lake. Sixth Street and South Congress Avenue are also within 10 minutes. Downtown Station is 11 minutes by foot and Austin Station is 17 minutes.

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W Austin Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 859 reviews
Rating 8 - Good. 183 out of 859 reviews
Rating 6 - Okay. 79 out of 859 reviews
Rating 4 - Poor. 50 out of 859 reviews
Rating 2 - Terrible. 40 out of 859 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

SIRA

Very nice rooms and amenities. Nice staff. Beautiful hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Rena

N/A
Stayed 2 nights in Feb 2025

10/10 Excellent

Theresa J

Really Enjoyed our stay and we will be staying with y'all again Thank You.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Amenities, property conditions & facilities
Major construction at hotel, not great room, door left open after cleaning staff in
Stayed 4 nights in Aug 2024

8/10 Good

Theresa J

It was very nice and we will be staying again in September
Stayed 1 night in Aug 2023

10/10 Excellent

Larissa

I loved everything about my stay here and plan to return soon!
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness
Staff was very nice. Con: Bathroom had strong smell of urine and sink area was not clean.
Stayed 1 night in May 2024

8/10 Good

Hector

Incredible location, service and amenities
Stayed 2 nights in Oct 2022

10/10 Excellent

LESLIE

Great location, Staff was incredibly nice, hosted great Pride event before Parade and the next day. Great drink options in the bar!
Stayed 1 night in Aug 2022

8/10 Good

Robert

Very convenient next door to Austin City Limits!
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Great location. Beautiful view. Amazing staff.
Stayed 2 nights in Feb 2023

10/10 Excellent

Tanya

Love the decor and staff was awesome. Only disappointment was that the pool was overused and murky from humans.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michellle

I like the contemporary look of the rooms.
Stayed 3 nights in Jun 2022

10/10 Excellent

Beverly A.

Staff is remarkably hospitable - such a lovely welcome. The room was sized nicely with water bottles (free) and standard coffee service and amenities. We’ve stayed here before due to the proximity to ACL Live. It’s a great area. Beautiful hotel and lovely staff.

10/10 Excellent

Margaret

We had an extraordinary stay at the W. The staff was friendly and helpful and very accommodating. I was treating a dear friend who has a terminal illness to see Jon Baptiste perform next-door at ACL Theatre. We were treated like queens from start to finish. Our stay and the concert are now lifetime memories never to be forgotten. I highly recommend the W I feel so grateful for being treated so wonderfully.
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel F.

The suite was exceptional. Suzanne at the front desk was super friendly and helpful. Her dining recommendation turned out to be one of the best meals ever
Stayed 1 night in Mar 2023

10/10 Excellent

Mason

I enjoyed my stay. No particular reason. I just enjoy the hotel.
Stayed 1 night in Oct 2022

2/10 Terrible

Amy

Disliked: Staff & service
Our brief stay at the W only served to remind us of how much Austin has fallen from the city we all once loved very much when we were young. I travel for work and stay in hotels weekly. I have been treated better at a $40/night cinderblock motel than how we were treated at The W. It all started when we pulled up to have our truck valet parked. Instantly, the young parking attendant gave attitude. He said, "I can't park that!" My husband said, with that attitude you can't" That was not received well, more attitude. Once we went inside to check in there was another patron having an issue with the front desk. A couple employees standing at he check in desk ignored us for 20 minutes before we were acknowledged. One of the bartenders at the speak easy type bar was very nice and helpful. The other bartender, not so much. He was rude. The other bartenders were getting large tips. We were being handed drink after drink. One patron at the bar was extremely rude to my husband and when my husband finally shot back a rude response, apparently this snowflake of a human being couldnt handle the response. He complained to the staff. When we wrapped up the night and in our room, we were met by a cop and manager telling us to get our things and get out. It seems once the tips stopped they threw us out with bs reasons. We were over served and in no shape to be on Austin streets at 2am with no where to go. The W panders to certain types with no real concern for all their patrons.

10/10 Excellent

David

Top notch service.
Stayed 1 night in Jun 2023

10/10 Excellent

Gus

Amazing as Always!
Stayed 1 night in Apr 2023

10/10 Excellent

Paul

Very good and quick
Stayed 1 night in Feb 2023

2/10 Terrible

Panos

Liked: Property conditions & facilities
Disliked: Cleanliness
More Motel than W hotel
Lobby is under construction so you have to enter via a service elevator. Pool was murky and disgusting looking, rooms were dated, found out because of the above they were selling off rooms for alot more than i paid. Rooms are dated and being periodically updated but just so many better hotels. Overall an underwhelming and disappointing stay
Stayed 3 nights in May 2024

10/10 Excellent

Brian

If not the lap of luxury it’s the hip! Totally encapsulates the cool Austin vibe—centrally located at a luxe location. Quiet, sumptuous, clean, and discreet. The Living Room bar vinyl turntable for the win!
Stayed 2 nights in Sep 2023

10/10 Excellent

Nagib

Great
Stayed 1 night in Jan 2023

2/10 Terrible

Ebony

Disliked: Cleanliness, staff & service
Wouldn’t stay here again
Stayed 2 nights in Mar 2023