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The Sebel Auckland Viaduct Harbour

4.0 star property
Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sebel Auckland Viaduct Harbour

View from room
Exterior detail
Deluxe Suite, 1 Bedroom (Marina) | Living area | LCD TV
View from room
Property entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Washer
    Washer
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
The price is NT$3,489
NT$4,013 total
includes taxes & fees
Dec 22 - Dec 23

Room options

View all photos for Deluxe Suite, 1 Bedroom, View (Marina)

Deluxe Suite, 1 Bedroom (Marina) | In-room dining

Deluxe Suite, 1 Bedroom, View (Marina)

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, City View

Studio, 1 Queen Bed, City View | Minibar, in-room safe, desk, iron/ironing board

Studio, 1 Queen Bed, City View

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Washer/dryer
Hair dryer
Bathrobes
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Marina View

Fridge, microwave, stovetop, coffee/tea maker

Suite, 1 Bedroom, Marina View

Highlights

Air conditioning
Heating
Kitchen
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
Hair dryer
  • 1 bedroom
  • 1 bathroom
  • Marina view
  • Sleeps 2
  • 1 Queen Bed

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NT$5,338 total
includes taxes & fees
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About the neighborhood

Map
85-89 Custom St West, Auckland, 1001

What's nearby

  • Princes Wharf - 3 min walk - 0.3 km
  • Queen Street Shopping District - 4 min walk - 0.4 km
  • Auckland Ferry Terminal - 5 min walk - 0.5 km
  • Sky Tower - 8 min walk - 0.7 km
  • University of Auckland - 10 min walk - 0.9 km

Getting around

  • Auckland Britomart Station - 6 min walk
  • Halsey Street Tram Stop - 9 min walk
  • Auckland Intl. Airport (AKL) - 29 min drive

Restaurants

  • ‪Dr Rudi's Rooftop Brewing - ‬3 min walk
  • ‪Monsoon Poon - ‬1 min walk
  • ‪Ronnie's Cafe & Bakery - ‬3 min walk
  • ‪Andrew Andrew - ‬3 min walk
  • ‪Sushi Train - ‬1 min walk

About this property

The Sebel Auckland Viaduct Harbour

Eco-certified Auckland aparthotel in Auckland Central Business District with a 24-hour front desk
Along with self parking, this smoke-free aparthotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Each apartment provides an LCD TV with satellite channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Conveniences include a washer/dryer and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request.
The Sebel Auckland Viaduct Harbour offers 116 air-conditioned accommodations with washers/dryers and minibars. LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Pool/Spa

  • Access to nearby indoor pool
  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 40 per day)
  • Wheelchair-accessible parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Water dispenser

Dining

  • Minibar

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 58 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In the city center
  • Near a train station

Things to do

  • Health club (partner property) nearby
  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 116 units
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Comprehensive recycling policy
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Water dispenser
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 58.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 40 per day
  • Rollaway bed fee: NZD 58.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Sebel
Auckland Sebel Suites
Sebel
Sebel Auckland
Sebel Suites
Sebel Suites Auckland
Sebel Suites Hotel
Sebel Suites Hotel Auckland
Sebel Auckland Viaduct Harbour Hotel
Sebel Viaduct Harbour Hotel
Sebel Auckland Viaduct Harbour
Sebel Viaduct Harbour
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
The Sebel Auckland Viaduct Harbour New Zealand
Sebel Auckland Viaduct Harbour Apartment
Sebel Viaduct Harbour Apartment
The Sebel Suites Auckland
The Sebel Auckland Viaduct Harbour Auckland
The Sebel Auckland Viaduct Harbour Aparthotel
The Sebel Auckland Viaduct Harbour Aparthotel Auckland

Frequently asked questions

Is The Sebel Auckland Viaduct Harbour pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Sebel Auckland Viaduct Harbour?

As of 2024/11/22, prices found for a 1-night stay for 2 adults at The Sebel Auckland Viaduct Harbour on 2024/12/22 start from NT$3,489, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Sebel Auckland Viaduct Harbour?

Self parking is available for NZD 40 per day.

What time is check-in at The Sebel Auckland Viaduct Harbour?

Check-in begins at 2 PM.

What time is check-out at The Sebel Auckland Viaduct Harbour?

Check-out is at 11 AM.

Where is The Sebel Auckland Viaduct Harbour located?

Located in Auckland Central Business District, this eco-certified aparthotel is within a 10-minute walk of La Cigale Market at Britomart, Auckland Ferry Terminal, and ANZ Viaduct Events Centre. University of Auckland and Auckland Town Hall are also within 1 mi (2 km). Halsey Street Tram Stop is 9 minutes by foot and Gaunt Street Tram Stop is 9 minutes.

The Sebel Auckland Viaduct Harbour Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1428 reviews" "
Rating 8 - Good. 463 out of 1428 reviews" "
Rating 6 - Okay. 149 out of 1428 reviews" "
Rating 4 - Poor. 48 out of 1428 reviews" "
Rating 2 - Terrible. 30 out of 1428 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Booked a city view room, but the view was restricted to a carpark…….?
Stayed 3 nights in Oct 2024

6/10 Okay

Sarah

Traveled with partner
Liked: Cleanliness
We were truly disappointed with our accommodation: it was nothing like the photos we saw when booking. We had booked and paid for two nights’ accommodation. Upon arrival there was an unpleasant pungent air freshener-type smell in reception. The corridor leading to our accommodation was depressing to say the least and when we opened the door to our accommodation we were dismayed. It was a shoebox; very low ceiling covered in water sprinkler heads and coiled lightbulbs. A strange sliding door arrangement to seal the bedroom from the minuscule living area. Gauche furniture and artwork. Also given its location, good luck trying to sleep because you are above party central venues in the Viaduct. We arrived late and so stayed that night but checked out the following morning to move to much more relaxing and luxurious accommodation for a similar price. The one positive thing I would say is that the manager was understanding of our position and agreed to refund the second night’s stay which we appreciate.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Langley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the harbour and downtown dining district.
Stayed 4 nights in Oct 2024

6/10 Okay

Ronald, Manly West

Traveled with family
Good location but tired
Stayed 1 night in Sep 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to Viaduct Harbour
Stayed 1 night in Aug 2024

4/10 Poor

Alisha

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great everything you needed. I would stay here again
Stayed 1 night in Jul 2024

8/10 Good

Cat

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was ok, no complaints just wished they had given us a upgrade as was anniversary
Stayed 1 night in Jul 2024

8/10 Good

Charles, Auckland

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Whilst most things were ok unfortunately the band playing downstairs in the bar was far too noisy and it went on far too long into the night.
Stayed 1 night in Jul 2024

10/10 Excellent

Jérome

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous harbour view with superb service, especially credit to the housekeeping staff.
Stayed 3 nights in Jul 2024

8/10 Good

Suzie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is great. Right in the viaduct, so easy access to so many restaurants and entertainment. My only comment would be pay the extra and get on the Marina side of the building. We didn't and were also only on level 2, so the noise outside was loud and went for a very long time as it is a party area.
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and responsive. The facilities in the room were a bit old and worn out. Location is very convenient and has easy access to public transportation and restaurants.
Stayed 10 nights in Jun 2024

4/10 Poor

Tejada

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This tired, scruffy, noisy, unfriendly and poorly fitted out hotel should not be allowed to charge even half the nightly rate it does. We were absolutely disgusted.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay here - we had a 1 bedroom with awesome views of the Viaduct - short walk downstairs and you have everything the Viaduct has to offer restaurants and bars etc day n night Also walkable into Auckland city - highly recommend !!
Stayed 2 nights in Mar 2024

2/10 Terrible

Sun Joo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old condition and dirty.
Stayed 1 night in Jun 2024

4/10 Poor

Grace

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I didn’t like that the drying machine was not working. A gentleman from the reception did try to fix it but eventually it just stopped working.
Stayed 1 night in Jun 2024

8/10 Good

Terrence

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Many dining options nearby
Stayed 4 nights in Jun 2024

8/10 Good

Monique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was lovely and the staff friendly. However if you want a quiet night's sleep you might choose a different hotel. The hotel is located in a busy area of restaurants which is handy. The issue is the pub underneath that has live music until 1 am in the morning that you can hear very clearly in the rooms. Staying over the weekend was not relaxing when you struggle to go to sleep listening to a rock band, especially when you have to get up early the next morning for an international flight.
Stayed 3 nights in Apr 2024

6/10 Okay

Sara

Traveled with partner
Liked: Cleanliness, amenities
The room was clean and the view was lovely. The staff were friendly and it felt safe and welcoming. Unfortunately the bars below at the viaduct were so noisy it was impossible to sleep.
Stayed 1 night in May 2024

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Zachary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was not as advertised, was average quality, and had costly internet. The staff and location were fantastic. We booked a one-room suite with a harbor view that was described as having an unobstructed view and a large balcony. Instead, our view was partially blocked, and the balcony was so small it could not fit one chair. The room rates should reflect this discrepancy. Additionally, internet service was expensive at $10 NZD per 1GB, lasting only about an hour, and hot water was sufficient for just one shower. However, the staff were friendly, the appliances were useful, and the location was conveniently close to many excellent restaurants and attractions.
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very easy check in. Room was very nice. Staff very accommodating and helpful with our toddler.
Stayed 1 night in May 2024

10/10 Excellent

Natasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helpful! Great customer service
Stayed 1 night in May 2024

8/10 Good

Tim

Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024