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Cordis, Auckland by Langham Hospitality Group

5.0 star property
Eco-certified Auckland hotel in Auckland Central Business District with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cordis, Auckland by Langham Hospitality Group

50-inch LED TV with digital channels, TV, Netflix
Courtyard
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
The price is NT$2,788
NT$3,206 total
includes taxes & fees
Dec 21 - Dec 22

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Premier Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Premier Room, 1 King Bed (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
LED TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Double Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Double Beds (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Junior Suite, Kitchenette (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Dining table
LED TV
Pillow menu
  • 18 Ping (60 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Chairman, Pinnacle Tower)

50-inch LED TV with digital channels, TV, Netflix

Suite (Chairman, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Pillow menu
Blackout drapes/curtains
  • 75 Ping (248 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 8 Ping (26 square meters)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Suite (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Kitchenette

Coffee/tea maker, electric kettle

Junior Suite, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
LED TV
Pillow menu
Blackout drapes/curtains
  • 18 Ping (60 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Twin Beds (Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Twin Beds (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower) | Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Kitchenette (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
LED TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Coffee/tea maker, electric kettle

Premier Room, 1 King Bed, Kitchenette (Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
LED TV
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

Premium bedding, minibar, in-room safe, desk

Premier Twin Room, 2 Double Beds (Skyline, Pinnacle Tower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

50-inch LED TV with digital channels, TV, Netflix

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 25 Ping (83 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Pillow menu
Blackout drapes/curtains
  • 17 Ping (56 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
Pillow menu
Blackout drapes/curtains
  • 25 Ping (83 square meters)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
83 Symonds Street, Box 2771, Auckland, 1010

What's nearby

  • University of Auckland - 3 min walk - 0.3 km
  • Queen Street Shopping District - 4 min walk - 0.4 km
  • Sky Tower - 17 min walk - 1.4 km
  • SkyCity Casino - 17 min walk - 1.5 km
  • Auckland Ferry Terminal - 6 min drive - 2.6 km

Getting around

  • Gaunt Street Tram Stop - 5 min drive
  • Auckland Mt Eden Station - 16 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Kebab King Grafton - ‬1 min walk
  • ‪Chadam - ‬1 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪Fat Puku's Smashed Burgers - ‬4 min walk
  • ‪Verona Cafe - ‬4 min walk

About this property

Cordis, Auckland by Langham Hospitality Group

Eco-certified hotel near Sky Tower
Close to University of Auckland and SkyCity Casino, Cordis, Auckland by Langham Hospitality Group provides a rooftop terrace, a garden, and dry cleaning/laundry services. Treat yourself to a hot stone massage, a manicure/pedicure, or a body wrap at Chuan Spa, the onsite spa. The on-site restaurant, Eight, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a health club.
Other perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • An area shuttle, an outdoor pool, and express check-out
  • Express check-in, babysitting (surcharge), and luggage storage
  • Guest reviews speak highly of the breakfast, pool, and helpful staff
Room features
All 640 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 50-inch LED TVs with Netflix, streaming services, and cable channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (NZD 60 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 45 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chandelier Lounge
  • Eight
  • Our Land Is Alive

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 21,520 square feet of conference space
  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels
  • MP3 dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 90.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45 for adults and NZD 45 for children
  • Valet parking fee: NZD 60 per day
  • Rollaway bed fee: NZD 90.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Langham
Langham Auckland
Langham Hotel Auckland
The Langham Auckland Hotel Auckland Central
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Langham Auckland Hotel
The Langham Auckland Hotel Central
The Langham Auckland New Zealand
Cordis Auckland Hotel
Cordis Auckland Langham Hospitality Group Hotel
Cordis Auckland Langham Hospitality Group
Cordis Langham Hospitality Group
Cordis Auckland – by Langham Hospitality Group
Cordis, Auckland by Langham Hospitality Group Hotel
Cordis, Auckland by Langham Hospitality Group Auckland
Cordis, Auckland by Langham Hospitality Group Hotel Auckland

Frequently asked questions

Does Cordis, Auckland by Langham Hospitality Group have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Cordis, Auckland by Langham Hospitality Group?

As of 2024/11/21, prices found for a 1-night stay for 2 adults at Cordis, Auckland by Langham Hospitality Group on 2024/12/21 start from NT$2,788, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cordis, Auckland by Langham Hospitality Group pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cordis, Auckland by Langham Hospitality Group?

Valet parking is available for NZD 60 per day.

What time is check-in at Cordis, Auckland by Langham Hospitality Group?

Check-in begins at 3 PM.

What time is check-out at Cordis, Auckland by Langham Hospitality Group?

Check-out is at 11 AM.

Where is Cordis, Auckland by Langham Hospitality Group located?

Located in Auckland Central Business District, this spa hotel is within a 5-minute walk of Symonds Street Cemetery, University of Auckland, and Queen Street Shopping District. Sky Tower and Auckland Ferry Terminal are also within 1 mi (2 km). Auckland Mt Eden Station is 16 minutes by foot and Auckland Grafton Station is 16 minutes.

Cordis, Auckland by Langham Hospitality Group Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 621 out of 1006 reviews" "
Rating 8 - Good. 199 out of 1006 reviews" "
Rating 6 - Okay. 88 out of 1006 reviews" "
Rating 4 - Poor. 60 out of 1006 reviews" "
Rating 2 - Terrible. 38 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property from the lobby to the restaurants to the rooms! Check was quick and easy and the staff at both check in and out where amazing! The room was spacious and well appointed. Tv menu has all the info on the hotel and also the in room dining. The only thing I would say is that the rainhead shower head was very low and as im not tall it was fine but anyone with a bit of height might struggle as its over a bath. The hotel facilities were amazing especially the health centre - great range of equipment and spacious Didnt utilise the pool but it looked great! The restaurants were great loved the selection of food from the buffet in Eight and equall loved the variety of food and beverages from our land. Loved our stay at the Cordis, will definitely be back
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafique, Plantation

Stayed 2 nights in Oct 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, property conditions & facilities
Bathroom musty smell I think from the shower area but loved the upgrade great view good sized room. Very quiet, comfy bed
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaela

Great location
Stayed 4 nights in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good stay, clean room, friendly efficient staff, well maintained common areas
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, superior service. Comfortable beds, room clean. friendly staff.
Stayed 2 nights in Nov 2024

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were asked if we would like our VIP bottle of red or white wine…it never arrived. My daughter left her soft toy in her bed that she has travelled around the world with but housekeeping cannot find it.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the Cordis, welcoming, valet parking, cleanliness, comfy beds and seemless check in, lovely pool and friendly staff 😀
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the wine and the macaroons lovely hotel wished we stayed longer to utilise the facilities more
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the pool and spa area. Kids also love buffet breakfast and dinner!
Stayed 4 nights in Nov 2024

2/10 Terrible

Joshua

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Petrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and facilities, average view, amazing breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

alex

Business traveler
Disliked: Staff & service, property conditions & facilities
Staff slow and dirty uniforms, struggling to process at busy times
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here plenty before. Always a nice place to stay room service food is always delicious and so is the food at the restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Lindzi

Liked: Cleanliness, staff & service, property conditions & facilities
My only negative comment about our stay, was the 3 hour delay in being able to access our room. Our check-in was from 3pm, however our room wasn't ready until after 6pm.
Stayed 1 night in Nov 2024

6/10 Okay

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here many many times and sadly the service level has gone down. I always stay in a club room and the staff cannot do enough for you and so helpful but this experience was not that at all and I'm told things have changed!! Shame really cause once upon a time it was the best hotel on Auckland!
Stayed 1 night in Nov 2024

10/10 Excellent

Mariette, Auckland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great dining selection including excellent in room dining options for the whole family and great ammenities!
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Stayed 3 nights in Oct 2024

8/10 Good

Maehe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and staff, with lots of convenient amenities, however we found the staff in the pool area to be quite rude, advising us that children weren’t allowed in the pool until 8.30am. It would be helpful that this information is clearly stated somewhere or at reception upon check in. Also found it difficult to find room service menus in the room or a compendium with key info in the room or on the website
Stayed 1 night in Nov 2024

10/10 Excellent

aliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Stayed 2 nights in Oct 2024