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"Beautiful old hotel with lots of charm! Beautifully decorated for Christmas and really enjoyed the local school choir that performed in the lobby on Friday the 20th. The staff was very friendly and accommodating. The room as quaint with a comfortable bed and great water pressure in the shower. The hotel was a short walk from the outdoor Christmas market, skating rink and the Cultural District. The only comment for improvement would be the customer service of the staff in the coffee shop. The were fine, but not at the same level of friendliness and service of the other restaurants in the hotel."

"I have stayed at this hotel many times and have always enjoyed it and plan on coming back, the only issue we had (and was the 1st issue we've ever had) was the hot tub was broken, other than that it was great!"

"Perfect for our needs."

"Like 24 hr shuttle service "

"Excellent service from start to finish – needed extended checkout time due to call participation. It was granted with expedited grace."

"Friendly service and close to ppg "

"Property was convenient for holiday market and ice skating at ppg with coffee shops extremely close! "

"Our stay was good. The room was very nice and comfortable. The complimentary breakfast was excellent!"

"Ok, we travel a lot! The renaissance hotel in Pittsburgh was absolutely amazing because of TANESHA! Parking is great in a garage directly across the street. We were going to a show at the benedum theater. The hotel was a block away. There was so much to do within walking distance. Market square was fun! All the coffee places, convenient stores and MANY fabulous restaurants are all within a block! The Clemente bridge was across the street which was a great place to walk and enjoy the sights of the city! Safety was felt at all times of the day and night. The room was so clean, quiet and comfortable. The restaurant on the property had the best food, French onion soup was beyond delicious! But back to Tanesha! Checking in,EARLY, she ask why we were in town. It was my birthday. And she made it the best I ever had! She upgraded us to a club floor which included hors d’oeuvres and breakfast. Once on the 14th floor we were greeted by another gem, Judy! She had the energy and zeal to make everyone feel valued and seen! Tanesha continue to talk to us and recommend things to do each time we were in the lobby. First time staying in Pittsburgh but it won’t be the last with a staff like the renaissance has the privilege to have! Thank you!"