2/10 Terrible
Derek
Traveled with family
2024/7/18
Disliked: Cleanliness, room comfort
DO NOT BOOK- TERRIBLE place
The worst customer service ever. This is a bait and switch place.
The checkin- they never sent me the email to check in. Had to go through hotels to get them to set it. Then lugged up the luggage to find out that the code didn’t work.
Hit up hotels again to find out that they have the wrong address. Finally went to the next place. Up another three flights.
Place is nice looking and stuff but dirty. Mold in bathroom. Blood stain on sheets.
No Wi-Fi. The auto light in hallway stays on for 10 minutes and turns on automatically waking up everyone. The fan in bathroom never turned off.
Because no Wi-Fi, no tv.
I brought this all to the attention and was told to make a complaint at front desk. When I asked where it was they told me they don’t have one.
This place felt like a total scam.
They refused to reimburse for anything too. Terrible company
Derek
Stayed 1 night in Jul 2024