We weren’t sure we would have all 4 wheels on our vehicle when we came out. We went up to our room and the key didn’t work. So I went back down and got another key, it worked. Then we went in, there was paper and a coffee stir stick, and dirt on the floor around the desk when we walked in. The only trash can had liners wadded up in the bottom, but none put properly in the can. The rotes for the tv wouldn’t work and there was no phone in the room. You open the curtains to look out on some containers and a big homeless camp. Not very inviting, or safe. I didn’t feel safe to use the workout room either. It was the worse stay we have ever had. The staff at the counter had only been there 2 weeks and couldn’t help us with anything, and the morning staff spoke very broken English and when my husband explained our situation to the young man, he didn’t say anything.