I checked into my room late at night. I drove several hours to get to the property. I put my little one to sleep as soon as we arrived given how late we arrived. I went to use the restroom and found poop near the toilet. I used a tissue to remove it. I also took pictures of the feces next to the toilet so I had proof of what I found. I decided to cover it with a towel given my child was sleeping & I was traveling alone. I called the front desk after we woke up and told her what occurred. I requested to be moved or for someone to clean the poop off the floor and grout. She said the cleaning lady would clean it at 10 when she got there. I told her I would be leaving all day and for her to explain what needed to be cleaned. Then she asked if I had a pet with me. I told her I definitely do not have any pets with me. We were going to Disneyland and I don’t travel with pets. I arrived back at the hotel after 12:30 in the morning. We were at the park all day and night. I put my little one down given it was so late again. I went to use the restroom and the poop was still in the floor. I took pictures of it again as well as pictures of the rest of the dirty floors. I moved all of our luggage off of the floors to ensure they cleaned the floors as I requested. I spoke with the man at the front desk about this in the morning. He requested proof so I showed him the pictures. He told me I would not be charged. Then we left. I called Expedia to report what occurred. He still charged me.
Sarah
於 2025 年 3 月住了 2 晚
4/10 不太好
Ahsan
商務旅客
2025年3月21日
不喜歡:設施服務和住宿環境和硬體
Noise
Ahsan
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Myleena
2025年3月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Cheap and nice! Stayed he
Myleena
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Omar
2025年3月20日
喜歡:整潔度、員工素質和住宿環境和硬體
Omar
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Miranda,Wasco
家庭旅遊, 親子旅遊
2025年3月20日
喜歡:整潔度、員工素質和住宿環境和硬體
My family of 3 had a nice, clean, and comfortable place to rest after a long day of outings. No major issues. My only con was that we could hear very clearly other guests in the rooms around us. Besides that we had a great stay and would recommend this place to friends!
Miranda
於 2025 年 3 月住了 2 晚
8/10 不錯哦
mark,chandler
商務旅客, 團體旅遊
2025年3月20日
不喜歡:設施服務
Clean room but area was not that nice
mark
於 2025 年 3 月住了 1 晚
6/10 一般般
Ma
2025年3月18日
不喜歡:整潔度和住宿環境和硬體
Muy sucio,no tiene buena limpieza
Ma
於 2025 年 3 月住了 1 晚
6/10 一般般
Marcos
情侶出遊, 商務旅客
2025年3月17日
It was close to Disney and other things. I didn’t like was the staff don’t understand English well. Also walls need insulation you can hear people next door. All night our roof had a loud clicking sound which was weird. Unit looked clean however toilet paper was like 3/4 used. When booking any hotel it’s always new. For a cheap stay not bad but be prepared for noises and bring your own soaps.
Marcos
於 2025 年 3 月住了 2 晚
2/10 很糟糕
Oscar
2025年3月15日
不喜歡:整潔度、員工素質和住宿環境和硬體
Dirty bathroom light don’t work
Oscar
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Tamera
家庭旅遊
2025年3月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We lived staying here on our trip to Disney! What a great little spot with parking right outside your room and near Target and other shopping. Wish rooms had a QR code to leave a tip for the cleaners as we never carry cash and appreciated the new towels and fixed bedding!
Tamera
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Alexander
親子旅遊
2025年3月14日
喜歡:整潔度和住宿環境和硬體
Close to everything
Alexander
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Hernández
2025年3月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Hernández
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Omar
情侶出遊
2025年3月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Omar
於 2025 年 3 月住了 1 晚
6/10 一般般
Jay
2025年3月10日
It was a basic no frills motel. Clean.
Jay
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Estrella
2025年3月10日
Estrella
於 2025 年 3 月住了 1 晚
4/10 不太好
ashley
情侶出遊, 團體旅遊
2025年3月8日
不喜歡:整潔度、設施服務和住宿環境和硬體
1 story is convenient with parking right out front. Okay for a few hours of sleep and that’s it. Bed was hard and uncomfortable. TV was dirty, bathroom was not very clean, hair on the floor, dusty, moldy baseboard, unclean surfaces, and stained mattress.
ashley
於 2025 年 3 月住了 1 晚
6/10 一般般
Jay
2025年3月4日
Jay
於 2025 年 2 月住了 1 晚
4/10 不太好
Ely
2025年3月3日
bonito
Ely
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Ely
2025年3月3日
喜歡:設施服務
muy bonita
Ely
於 2025 年 3 月住了 1 晚
2/10 很糟糕
louis
2025年3月3日
Never even got to check in
Expedia did not reserve my room
louis
於 2025 年 2 月住了 1 晚
6/10 一般般
Raul
情侶出遊
2025年3月2日
喜歡:整潔度
During the time we got a “disability room” we didn’t know we’d be getting one nor did the website state we’d be having one, once we tried to change it due to the bathroom being structured differently. The person in the front told us he’d charge us more. While using the bathroom, the shower would flood the whole floor making it difficult to walk in!