This review was submitted before 2018 and has not been verified.
4/10 Poor
KE, Oregon, USA
2013/10/18
Liked: Room comfort
Noisy all night long!
Stayed at hotel with my mom for three nights in October. Front desk staff not very welcoming. First room assigned was non-smoking room, but on entry there was an overwhelming smell of smoke. Front desk staff seemed frustrated with request of room change. Gave us another room behind front desk on ground floor. It was nice and clean. Unfortunately, all night long doors would slam and you could hear people talking while they walked down the back alley behind the hotel. Then at sunrise the sounds of construction started. We were not able to get any sleep. On checkout, the young man working the front desk was the only one we interacted with that even attempted to be friendly. That was much appreciated. We did have dinner in the hotel one night, the food was good but it appeared that there were not enough staff to cover the tables. It felt rushed and uncomfortable. The location is great for exploring the city. Prior to this experience I had already booked another room for my next trip in a couple months, I am going to give them another try - I hope I am not sorry.