Unfortunately I was not allowed in although I had confirmed booking through Expedia claiming they do not allow one person it should be more !!! I already asked Expedia to refund me as my payment was wasted. Expedia asked me to for a reply email soon.
Ahmed
於 2024 年 11 月住了 3 晚
2/10 很糟糕
Ghaith
家庭旅遊
2022年11月28日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We booked the Fairmont residence and when we got there we were told that there was no reservation for us there and they put us in two rooms at the Rixos hotel instead . We paid a lot to stay at the Fairmont and we didn’t get to stay there , instead we were given two rooms at Rixos which costs much less and we lost the money we paid .