潘卡科 5 星級飯店

「Reception a bit messy, billing fault, no one answering call... Overall,staff are nice, polite and helpful. Breakfast good variety, but bad quality, food mainly target local peoples.」

「客房清潔度不夠,浴室都有水垢,房家地板也不是很乾淨,枕頭上有死的昆蟲,房間設備不像4星級的,周圍環境是不錯,早餐蠻豐富的,一般該有的都有,餐廳的pizza 蠻好吃的」

「I like the beautiful view in the resort, it makes me feel very relaxing. Staff are very friendly and helpful. Though there is no AC, it's still cool at night. Buffet breakfast is fair. One improvement is that not many facilities inside the resort, only spa and swimming pool. I would suggest to have some ball games courts and gym room. Overall, a nice place to enjoy vacation here.」

「First, we got a room with a noisy bathroom exhaust fan. We reported it and had to call many times and wait in total for almost 1 hour until someone arrive with a new fan. We asked for a new room because they will take some time to replace the fan and we wanted to take a shower soon. Why didn't they just offered us a new room from the beginning instead of making the guest waiting??? The new room is the same type on the upper floor. The bathroom has black moldy sealant on the bottom corners...