Kaupulehu 4 Stars Hotels

"The pool was chaotic. It appeared that many locals sneak in to play after school or on the weekend. Learned this firsthand from a mother and daughter one day and another father and son the next. Midweek the pool shenanigan situation was mild and overall had an enjoyable time. Unfortunately things took a turn for the wild side on Saturday. Herds of large families (4-5 children of all ages per group) flocked to the pool. Kids were chucking sand and playing loudly. Having loud kids of my own this is fine - as long as they are paying customers like myself. The hotel is not that large, so you tend to notice those staying at the hotel versus those who pay for a “day pass” or sneak in. Emphasis on the sneak in part due to the lack of Hotel provided wristbands (room keys were also affixed to wristbands). Now kids will be kids - and that’s fine and part of staying at a family friendly resort. What was really insane was on Saturday observing a full blown adult flight attendant walk over to the child’s section of the pool to relieve herself next to where my children were playing in the “sand” section. Considering what I saw was shocking, I walked over to a neighboring sunbather to see if they noticed the same thing to which they confirmed and were in a similar disbelief. Behavior was reported and the attendant was escorted back to her room. Outside of the clientel, the resort was well maintained and the mantas at night were a real treat. Rays by the bay should reopen!!!! "

"A very nice resort."

"The hotel is right on the beach and ground is well kept. Staff very friendly. We got upgraded to a premier room which is spacious. The view is amazing. There is free guest laundry services on site with plenty of detergent available and four washers and four dryers.Read the brochure given while checking in and you will see several perks covered under resort fee like daily snorkel gear for 2 hours free. They also have go pro complimentary rental for 24 hours from the pool desk. However they are hard to come by. Also bring your own micro SD chip to use in the go pro. It is a wonderful place to stay!"

"Most beautiful property in Hawaii. Very friend staff. Rooms immaculate. Grounds are well maintained. Self parking very easy to access from the lobby area. "

"Paradise; lively property and wonderful staff. "

"Huge beautiful property. But not convenient at all. Because of the massive size everything is quite a hike away. A tram takes you from building to building so it’s difficult with numerous luggage’s. Not many dining options and they are pricey but very good food. Drinks pool side are small and $20 each. Big family friendly pool. The snack bars are only open from 12-4. Pool side bar is 12-6. The adults only pool again is far away and small with no bar or services. Staff was wonderful. Room was clean and nice sized, but no USB connections and no charging blocks available to buy or borrow. Vehicle parking feels like a mile away from your room so make sure you have everything with you when you park. You won’t want to go back and forth from car to room. I would say it takes a solid 20-30 minutes from car to our room with taking the shuttle tram plus the walking. We did book a second stay 4 months from now and looking forward to it. This time we’ll be better prepared. "