Gisenyi 3 Stars Hotels

"There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed "

"Very friendly and helpful staff. The guest house is nicely situated. "

"I had a very enjoyable stay. It was excellent with nice swimming pool "

"Wonderful place! Would recommend to others"

"Very nice views over looking Lake Kivu, everything else was mediocre. Woke up with some sort of bug bites all over my body "

"Total Disaster When we arrived after a 4 hour drive, they pretended to to be aware of our booking. There was a wedding going on and I believe that was the reason why they kicked out all "ordinary" bookings. The staff was extremely unfriendly and rude. They said this is not their problem and kicked us out, not even thinking about apologizing or even offer to help us finding alternative accommodation.... Unfortunately, based on this experience, I can only advise everybody to avoid this...

"The property was not as advertised. The place appears a bit run-down and the rooms we stayed in had stained and partially broken toilet seats. We had to urgently make arrangements to secure alternative accommodation for our elderly mothers, which was extremely inconvenient. The hotel employee who was on duty was however very helpful and understanding, which we appreciated very well. He also contacted the hotel manager who was equally understanding and promised to process a refund for the room...