The hotel front desk receptionists are not well trained to provide good customer service. We had to be charged for the mistake they made for the so call two " missing" room cards. We had a total of 22 rooms as a group of people staying there checking in and out at different time. The front desk did not pay any attention of our reservation as how many stay in which room for how long. This is the reason why we we're blamed. They did not want to hear our explanation either.
Grace K
8/10 不錯哦
CHEUNG
2018年2月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Happy stay!
the hotel is tidy, care of customers, staffs are friendly, nice scenery around the river of the hotel, free breakfast that is fairly enough, overall lower costs & comfort. However, rooms face inner street are relatively noisy of cars.
CHEUNG
10/10 有夠讚
Bengt
2017年12月17日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel!
Absolutly nothing to complain here! Just a very good hotel at the best of prices.
Bengt
於 2017 年 12 月住了 2 晚
10/10 有夠讚
Boni,BR
2015年8月23日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Hotel muito aconchegante, limpo e com certo luxo. Único problemas foi com a língua inglesa na recepção. No mais, excelente!!