Hotel has no air-conditioning and fan. It's hot in Zurich during my stay in mid June. Need to open window but without insect prevention net. Window has spider nets and when open the window, the spider net dropped on my head. So terrible. Overall experience is not comfortable. Only recommend the free buffet breakfast.
PO LING HELEN
於 2017 年 6 月住了 1 晚
10/10 有夠讚
HSIN,Taiwan
2015 年 6 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, big and clean room! best service!
the best service I have in Switzerland. Can find Matterhorn at room.. The room is so big and clean. I can really relax here. Front desk help guests all the time, not only solve my problem, when I just went closed to table computer to check weather, also asking if I need help and provide all the information. Even when I left for couple hours and got back, front desk also are nice to ask and continue the issues and conversations. Also food was good there. I would come back this hotel when next visit!
HSIN
8/10 不錯哦
Shum Ying,Hong Kong
2014 年 8 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel with friendly & helpful staff
We stayed in the hotel for 2 nights. Luckily our room was upgraded to a junior suite! The room was large and comfortable. The staff were very nice and helpful! And the breakfast there was great too. The hotel was located near to the train station which just took a couple of minutes to walk. We enjoyed our stay in the hotel very much!! And I definitely will stay in the same hotel when I visit Zermatt next time.
Shum Ying
10/10 有夠讚
真實旅客
2012 年 7 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
10/10 有夠讚
Evan
情侶出遊, 家庭旅遊
2025 年 4 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the property. Nice rooms (we stayed in the junior suite), the spa and pool was a must after a long day of skiing, and location was very walkable. The only slight knock was the dining area staff (front desk was great) did not seem as friendly. Might have been an age thing as I was likely one of the younger guest (in my late twenties) but I felt a noticeable difference between how my wife and I were treated and the other couples.
Evan
於 2025 年 3 月住了 3 晚
10/10 有夠讚
scott Evan
2025 年 3 月 30 日
The junior suite was very nice and the hotel staff and location were brilliant
scott Evan
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Glenn
情侶出遊, 家庭旅遊
2025 年 3 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
An excellent hotel for a ski vacation. The staff were all friendly. The breakfast was delicious. I would definitely come back!
Glenn
於 2025 年 3 月住了 4 晚
4/10 不太好
Barrett
2025 年 2 月 22 日
不喜歡:設施服務和住宿環境和硬體
Location is obviously the only thing going for this place.
Terrible food. Hotel is old tired and needs a complete refurbishment. Is stuck in the 1990s is cheap for a reason. Could live with the old decor but the breakfast was really not up to standard. Not in the same league as the other four star hotels in town. Disappointing. Nice staff with very little to work with. Not a towel in sight in the pool area- have to bring from the room. Boot room big enough for 2 people with the smallest ski locker ever seen and a rule of no boots in the boot room! Serving spoons instead of dessert spoons faulty towers in many ways
Barrett
於 2025 年 2 月住了 5 晚
10/10 有夠讚
Judit
家庭旅遊
2025 年 2 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location, short walk to Sunnega ski gondola and train station.
Attentive staff. Lap pool, hot tub, sauna, spa.
Breakfast included. Comfortable bed, very clean bathroom. We had a wonderful time! Thank you!
Judit
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Jordyn
2025 年 1 月 28 日
Jordyn
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Colin
2025 年 1 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fabulous hotel and staff!
Colin
於 2025 年 1 月住了 3 晚
10/10 有夠讚
bbhawna
情侶出遊
2025 年 1 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel.
We didnt eat at the resturant and didnt get time to go to the spa, becuse we on only spent a night here. However tve room was clean. We had great views of the materhorn.
bbhawna
10/10 有夠讚
Filip
2024 年 12 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Filip
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Adrianno
2024 年 12 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel Excelente
Hotel excelente. Equipe excepcional. Quarto ótimo, com ampla varanda. Fiz o check out bem cedo e a equipe preparou um box de cafe da manha. Indico o hotel. Maravilhoso!
Adrianno
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Yuchen
2024 年 11 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very convenient location (4 min walk to the train station and 13 min walk to the ski lift); very friendly staff; there is even a piano in the dining area for guests to play. The only thing less ideal is that there are no plugs near the bed
Yuchen
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Lauren
2024 年 10 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were incredibly friendly! And the breakfast was great!