It was very hard to find my booking from villa 2 booking book.
This is why I called hotel.com customer service. Room was not the one I booked online…..
Sosthene Zunon
於 2022 年 9 月住了 1 晚
2/10 很糟糕
soom
2022年8月9日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I booked a week before my arrival. It was canceled by the property owner. I rebooked that the same day and it was confirmed by Expedia. When I arrived at the property for checking, I was advised that the property was sold out. They sold the rooms to someone else. They were no compensation and no help. There was no room left in the whole town. I looked around until 1 am in the morning. I finally find one in a town 40 minutes away. This is unacceptable. I am done using Expedia
soom
於 2022 年 8 月住了 3 晚
6/10 一般般
真實旅客
2020年1月20日
喜歡:整潔度和員工素質
不喜歡:設施服務
真實旅客
於 2020 年 1 月住了 1 晚
10/10 有夠讚
Bouadou
2018年8月25日
Très bon séjour en famille
Très bon séjour dans un hôtel annexe (Palace) avec mes enfants. Cela peut être assimilé à un surclassement. 2 Chambres au Top. Personnel disponible, attentionné et très à l'écoute du Client.