There was no house keeping. It was supposed to have a pick up service, but they didn’t honor. I will not stay there again.
真實旅客
於 2022 年 12 月住了 2 晚
10/10 有夠讚
youichi
團體旅遊
2021年8月16日
喜歡:整潔度、住宿環境和硬體和客房舒適度
youichi
於 2021 年 8 月住了 1 晚
10/10 有夠讚
Robb,Bromborough, UK
2020年5月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Incredibly friendly staff, when I asked about the nearest shops I was given a lift into the town and back, a very kind gesture after a long day cycling to the area. Food was excellent and the onsen was lovely, amazing views of Fuji as well. Thoroughly recommended.
This is a very lovely hotel. We would definitely recommend it.
The room was Japanese style, very comfortable and spacious. The onsen was very clean and relaxing.
The staff don't speak much English but they were always so sweet and thoughtful, always using a translation app to explain everything.
The only negative side is the location as it isn't easy to get there by public transportation, but they do provide a free shuttle service to and from the hotel to the bus stop. You just need to give them a call to make a reservation in order to be pick up at the bus station. If you don't speak Japanes, you can ask the staff at the tourist office to help you with making a call for you with your arrival time and there will be someone waiting for you at your arrival.
All and all a very pleasant and great stay!
We absolutely loved our stay! The staff was so friendly and helpful. The meals were TO DIE FOR! We stayed for four nights and I only wish we could have stayed longer! The rooms were very pleasant, the view from the ladies sauna was amazing. I have nothing but the best things to say about it!
Melinda
於 2017 年 7 月住了 4 晚
8/10 不錯哦
Martin
2017年4月9日
喜歡:整潔度、員工素質和客房舒適度
Great getaway
Lovely stay at an inn set in the trees above the lake. Excellent dinner and breakfast with friendly and attentive staff.