「I booked, and paid for a suite at the Amstelski through Expedia. When I arrived, I was told they had no rooms left, and that they had put me into a standard room at a hotel next door. Whilst the room was adequate, I hate small rooms, and the room I stayed in was half the price of what I booked. Expedia have refused to refund the difference. After several hundred stays through Expedia, the 4th at this property, there won't be any more with either. 」
「Terrible. The hotel wasn't confirmed our reservation which we made, we were left without a place where to state. Nobody in the hotel wasn't able to help us or suggest an alternative option. We were with a child. The website Hotels.com wasn't able to resolve this issue. I wouldn't recommend this hotel and website, anybody!」
「Загалом цілком задоволені - швидке заселення, номер-люкс достатній для сім'ї з 3х людей, смачні сніданки і смачна та недорога кухня, щоб обідати-вечеряти. Коли дощ і холодно - сауна з басейном рятують від нудьги.」
「My booking was cancelled by the hotel without even notifying me. When I got there, I was told the only room available was a lot more expensive. There were no hot water to take shower. The following morning they shut off water completely, couldn’t even flush the toilet. Only one tiny garbage can for entire suit. No fridge. 」
「The room said King bed - it was a Queen and the bedroom was so small a King would not have fit. The other furniture was massive and had no drawers or cabinets for clothing so that was useless.
The site said “Mountain View”, which in any season but winter would be true. There was a huge window wall with two glass doors that sealed so badly that the heavy wind was blowing snow in around the door. The heavy curtains were closed, chairs were placed at either end to hold them, and the bottom of the...
「З самого приїзду був зіпсований настрій, коли мені повідомили, що моє бронювання не оплачене.
Другим неприємним "сюрпризом" було те, що басейну у готелю немає. Хоча на фото дуже привабливі види декількох басейнів. Також система по фільрам вказує наявність басейну. Насправді то фото Voda Club, вхід в який є платний як і для всіх інших туристів. Навіть знижки немає.
Третій негатив - відчуття "затасканості" номеру. Багато всього або зламано, або на межі.
Четвертий негатив - прибирання в номері...
