"This hotel is located in a poor village about 10mins ride at T2, not as mentioned on the website no more than 1mile away from the airport. The hotel looks like old with dirty stairs and room doors. I felt bad that night."

"Excellent all around."

"Professional and exemplary customer service from front desk, room service, spa and checkout."

"The hotel was very clean and staff friendly. A good sized room and bathroom. Breakfast was good with a variety of Chinese and western options. The location is excellent, a few minutes walk from both the Bell and Drum towers and the main streets. I have marked this as 4* because the details clearly ..."

"I initially booked a two-night stay at The Westin Xian but ended up leaving early and I’m glad I did. While the hotel has potential, it feels dated and poorly maintained. We reserved a large one-bedroom suite but were given a lower-floor room that required a long walk to reach. Since we were traveling ..."

"Excellent service!! Everyone was very nice and helpful!!"