We stayed here one night as a midway stop to our destination. The hotel itself is beautiful. Very clean. However.. what we didn’t know is that a busy highway is behind the hotel with no sound barriers. Unfortunately, we were on the back side and didn’t get much sleep. It was extremely noisy. If we knew this, we would have opted to stay elsewhere. After a nice 2 hours of sleep, we came down to breakfast. Which, due to the poor attitude of the older lady working the breakfast area, we ended up leaving without getting anything to eat. The pancake machine was on but had an error on it. My wife said, excuse me ma’am, as she was going to ask if it would be down the entire time, she was ignored. She said it again, ignored again. Finally she said excuse me ma’am for a third time and the lady looked at her and said “yeah??”. She said I wasn’t sure if you knew that the pancake maker isn’t working.. the worker said “that sucks. Hopefully someone fixes it” and walked away. That’s when we went to the room, got our things and checked out. The young girl working at the front desk at checkout asked if our stay was okay. We told her the issues, explained about her coworker- she asked who spoke to us like that. We told her. The look on her face, you could tell that the woman we were speaking about has had issues like this before. She apologized profusely and said she would make adjustments on our bill for the issues, but… that never happened…