The train is loud. the elevator is far from check in. the pool you go outside to get to the pool
Charmaine
於 2024 年 11 月住了 2 晚
4/10 不太好
Lauren
情侶出遊
2024年11月4日
不喜歡:住宿環境和硬體
The hotel is built into a hill so the lobby is really on floor 2. Our room looked out onto the back of the property so we parked the car to be visible from our window. Entering at the back of the property you come in on floor 1. This door is unattended and despite lots of signage that this door can only be accessed with room key the door was left wide open permanently. At all hours. Not just unlocked, but visibly propped open. The door to our room was clearly forced open at some point in time, and the damage just painted over. The whole building smelled old.
Lauren
於 2024 年 11 月住了 2 晚
4/10 不太好
Melissa
親子旅遊
2024年11月3日
不喜歡:整潔度和住宿環境和硬體
Great location but clear Best Western is not concerned about the facility. Room had numerous examples of water damage as if it were affected by pipe leaks or other issues. Cleanliness was not a good factor either. The room should have been vacuumed prior to new guests checking in.
Melissa
於 2024 年 11 月住了 1 晚
6/10 一般般
Elizabeth,Rocky Mount
家庭旅遊
2024年10月28日
喜歡:員工素質
不喜歡:住宿環境和硬體
PROS: Staff was excellent! Location is close to everything. The room & lobby ate clean given what the staff has to work with.
CONS: This property is in serious need of reimbursement. The bsck downstairs outer entry door was broken off and propped up against the outer wall. Safety was concerning because anyone could just walk into the hotel. There were entire areas in the hallways where the wallpaper had fallen (3rd floor) and was just pinned back up at the top. The ceiling in my room was wavy. There was a 3 inch gap at the bottom of the door so you heard every conversation in the halls. The outside window had a gap in it, so a steady stream of cold air came in. The black out curtain wasn't wide enough to cover the window, so a gap of light shown from one side.
I might would stay again, but not for the price I paid. It is extremely overpriced for the condition of this property. NOT the staffs fault, this is from the owners not caring. They have such great staff, the owners should give them a hotel to be proud of.
Elizabeth
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Sandra
情侶出遊
2024年10月28日
喜歡:整潔度、設施服務和住宿環境和硬體
Mr Jim at the front desk was so very nice, excellent service and very helpful as it was out first time there, would definitely recommend this best western and Expedia ( also my first time using Expedia). Five stars all the way.
Sandra
於 2024 年 10 月住了 1 晚
6/10 一般般
Valerie
情侶出遊
2024年10月28日
喜歡:整潔度和員工素質
They said pool was heated but didn't feel like it. That was one of my criteria in choosing a hotel, went once and didn't go back over 4 days time.
Valerie
於 2024 年 10 月住了 4 晚
4/10 不太好
Daniel
親子旅遊
2024年10月27日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Our room was really dirty and our sink was clogged. Maintenance did come and unclog it. We were in a room next to a maintenance room and the sound of loud machinery kept us awake at night. There was also a hot/burning smell that didn’t go away, I’m assuming from the machinery in the maintenance room. Probably won’t stay here again.
Daniel
於 2024 年 10 月住了 3 晚
10/10 有夠讚
John
家庭旅遊
2024年10月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to Williamsburg and nice walking area. They are do upgrade now to make it a better place. But would stay again
John
於 2024 年 10 月住了 3 晚
2/10 很糟糕
Lucas,Matthews
家庭旅遊
2024年10月24日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Do not stay here. One of the most run down and dirtiest hotels I’ve ever stayed in. Mold on walls and curtains. Mattresses look 20 yrs old.
Lucas
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Ann
2024年10月23日
喜歡:整潔度、員工素質和住宿環境和硬體
It’s the 3rd time I have been here I will be back
Ann
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Mark
2024年10月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Mark
於 2024 年 10 月住了 3 晚
8/10 不錯哦
Michael
2024年10月21日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Michael
於 2024 年 10 月住了 2 晚
10/10 有夠讚
DAVID
家庭旅遊
2024年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
nice area
DAVID
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Daniel
家庭旅遊
2024年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Only reason i gave 4 stars is because our room was just outside of elevators so since poeple love to chat at elevators it was noisier than desired at times.
Daniel
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Glenn,Carver
情侶出遊, 家庭旅遊
2024年10月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean staff was friendly and breakfast was decent
Glenn
於 2024 年 10 月住了 2 晚
10/10 有夠讚
erez
親子旅遊
2024年10月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
For the price, facilities (pool breakfast) and location adjacent to Colonial Williamsburg, I was very pleased. Not as nice as newer, more expensive resorts. But, for our needs and the reasonable price, very pleased.
erez
於 2024 年 10 月住了 2 晚
8/10 不錯哦
Angela
家庭旅遊
2024年10月8日
喜歡:住宿環境和硬體
It was ok
Angela
於 2024 年 10 月住了 2 晚
6/10 一般般
Derek
2024年10月3日
Derek
於 2024 年 8 月住了 2 晚
8/10 不錯哦
Kurt
2024年10月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Kurt
於 2024 年 9 月住了 5 晚
8/10 不錯哦
Percy
2024年9月28日
Percy
於 2024 年 9 月住了 4 晚
6/10 一般般
casey
家庭旅遊, 親子旅遊
2024年9月25日
喜歡:員工素質
Smell in hallway was told they had plumbing problems
casey
於 2024 年 9 月住了 1 晚
10/10 有夠讚
james
2024年9月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice clean hotel near busch gardens. Will be going again soon.