One would think, customer service delivery should be a standard when staying at a hotel as it is a service industry. It is a top expectation that is a decision that makes a consumer/ customer come again. There was no customer service at this hotel. The evening employee had no level of customer service delivery. He was so unwelcoming, demeaning and unfriendly. Poorly done, and unremarkable unforgettable. It is sad to see that kindness and a smile makes such a difference but this employee could not find it in his bone to deliver on this!
Brandy
於 2025 年 1 月住了 1 晚
6/10 一般般
Jodi,Aberdeen
家庭旅遊
2025年1月20日
喜歡:整潔度和員工素質
The hotel is right next to the highway, restaurant next to the hotel but it was closed when I was there. There is a free breakfast, but it was the most basic one on our road trip. Beds were comfortable. No hair conditioner in room. The parking lot was completely covered in ice and there was no attempt to make a safe path from the cars to the entrance. If you just want a convenient, basic hotel this would do. If you're hoping for a nicer experience, I'd keep looking.
Jodi
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Shanda Lynn
2025年1月19日
The staff was amazing
Shanda Lynn
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Lindsay
2025年1月19日
喜歡:整潔度
Snow removal in parking lot terrible. Tv didn’t work right. Guy at from desk kind of short attitude
Lindsay
於 2025 年 1 月住了 2 晚
8/10 不錯哦
Nancy
情侶出遊, 商務旅客
2025年1月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, tucked away, great pricing
Nancy
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Christine,Kakabeka Falls
情侶出遊
2025年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean… quiet… comfy bed… nice pool and hot tub
Christine
於 2025 年 1 月住了 1 晚
4/10 不太好
Kristine
商務旅客, 團體旅遊
2024年11月25日
不喜歡:員工素質、設施服務和住宿環境和硬體
The front desk person was extremely rude. We asked about food in the area and we were only told about the pizza place. The man behind the desk was rude, short, and extremely snarky.
Kristine
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Stephen
2024年10月8日
喜歡:整潔度、員工素質和住宿環境和硬體
Stephen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Stephen
2024年10月7日
喜歡:整潔度、設施服務和住宿環境和硬體
The Hesston location was very clean and the room was up-to-date. I did have an issue with the TV remote that the staff quickly corrected with new batteries.
Stephen
於 2024 年 10 月住了 2 晚
10/10 有夠讚
E David
商務旅客
2024年5月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
They are now serving a hot breakfast
E David
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Sharon
家庭旅遊
2024年4月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hesston Kansas ..
The lobby was very welcoming and warm. The desk clerks were very nice and helpful.
The rooms were very clean easy access would definitely go back again. We didn't get to use the pool but it looked wonderful. Very pleasant stay all in all.
Sharon
於 2024 年 4 月住了 2 晚
6/10 一般般
Vickie
家庭旅遊
2024年2月20日
喜歡:客房舒適度
Beds are great
The beds was great but the food for breakfast wasn't good, eggs were not done enough gravy was to thin, The desk cleark could be more friendly. the hot tub had kids in it and the water was so cloudy you couldnt see in the bottom of the hottub.gave some of us a rash. was over charged per my reservation by $10.00 dollars. They charged me for my Brother-in-laws reservation...
Vickie
於 2024 年 2 月住了 1 晚
8/10 不錯哦
Kelley,Houston
2024年2月19日
喜歡:整潔度、員工素質和設施服務
Worth the price. Older property but comfortable beds.
Kelley
於 2024 年 2 月住了 1 晚
10/10 有夠讚
Brent
家庭旅遊
2024年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was very clean. The room was in great condition. We enjoyed the hot tub while it was 2degrees outside.
Brent
10/10 有夠讚
Julie
2024年2月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Julie
於 2024 年 2 月住了 1 晚
4/10 不太好
Donna
2024年1月23日
喜歡:整潔度
不喜歡:員工素質
Donna
於 2024 年 1 月住了 1 晚
10/10 有夠讚
Draper
2024年1月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Draper
於 2023 年 11 月住了 1 晚
10/10 有夠讚
Elbert
2024年1月11日
喜歡:整潔度、員工素質和住宿環境和硬體
clean facility, bathroom super clean. great water pressure and hot water in shower.
Elbert
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Kjristi
商務旅客, 家庭旅遊
2024年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Older property, but clean, convenient and safe.
Kjristi
於 2023 年 12 月住了 1 晚
10/10 有夠讚
Lynn
2024年1月3日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable stay
Everything was very nice.Man who checked us in was very personable.Rooms are clean ,everything worked.Lobby is not heated as well as rooms so breakfast was very good but have to eat fast.Was a very cold day. Overall would do it again.