There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Tracy
於 2024 年 10 月住了 1 晚
4/10 不太好
Linda
情侶出遊
2024年10月3日
不喜歡:整潔度和設施服務
Property needs to be updated.
Linda
於 2024 年 8 月住了 1 晚
6/10 一般般
Willie
情侶出遊
2024年9月30日
喜歡:員工素質
不喜歡:設施服務
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Willie
於 2024 年 9 月住了 1 晚
2/10 很糟糕
Tiffany
2024年9月26日
不喜歡:員工素質和住宿環境和硬體
Tiffany
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Kelley
2024年9月21日
Kelley
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Willie
2024年9月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
Willie
於 2024 年 8 月住了 1 晚
6/10 一般般
Andrea
家庭旅遊
2024年9月11日
Place had bed bugs we woke up and had bites all over us.
Andrea
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Sarah
2024年9月4日
喜歡:整潔度、員工素質和設施服務
Close to venue
Sarah
於 2024 年 8 月住了 3 晚
8/10 不錯哦
Teryes
2024年8月19日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Teryes
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Erikah
家庭旅遊
2024年8月11日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Erikah
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Jerry
2024年8月11日
不喜歡:員工素質和住宿環境和硬體
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Jerry
於 2024 年 8 月住了 2 晚
6/10 一般般
Schad
2024年8月6日
Schad
於 2024 年 7 月住了 1 晚
2/10 很糟糕
Sierra
2024年8月4日
Sierra
於 2024 年 8 月住了 1 晚
6/10 一般般
Ernestine
情侶出遊
2024年7月28日
不喜歡:設施服務和住宿環境和硬體
The property needs a serious upgrade. Lighting bad in bathroom.
Ernestine
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Terrence
2024年7月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrence
於 2024 年 7 月住了 1 晚
2/10 很糟糕
Michelle
家庭旅遊
2024年7月21日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Michelle
於 2024 年 7 月住了 2 晚
6/10 一般般
Paul
情侶出遊
2024年7月11日
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Paul
於 2024 年 7 月住了 1 晚
8/10 不錯哦
Debra
家庭旅遊
2024年7月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Better than expected!
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Debra
於 2024 年 6 月住了 3 晚
2/10 很糟糕
Sandra
家庭旅遊
2024年7月1日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Drove 7 hours to this hotel because we wanted a swimming pool. Upon arrival the pool was closed for the season. Clerk said it needed to be painted but it looked fine to me.
The mirrors in the room and the tv screen were filthy. Not only were they filthy someone had wet their finger to put crosses on the mirrors.
The tv had internet problems that went in and out often. We called the front desk and the desk clerk complained that the smart tv's were a stupid addition to the hotel. He preferred the old analog tv's!
There were no cell phone/USB hookups.
The bathtub was very slippery and had no rails. To continue my shower I had to grab a bath towels from the rock and put it in the tub to keep from falling.
The ice machine in our building didn't work. Had to go to another building to get ice.
The washing machine was $2.50 and the machine kept asking for more quarters. The quarters were kept getting stuck and the clerk was not able to help us.
The smoke alarm in the laundry room (2 doors down from our hotel room) kept beeping.
The staff were unprofessional. The night clerk complained about his low wages and how bad things were there. The day clerk didn't even speak to me or acknowledge my complaint about the mirrors. Unfortunately, due to a car problem we had to stay for 2 nights. Needless to say, we didn't eat breakfast there!