The staff was very very helpful and friendly. My traveling companion developed a medical emergency and they facilitated everything. My complaint is with Expedia it is very unusable in the UK I had to call home to get family to cancel reservations etc. etc. I would highly suggest you make The ability to contact you more more easily
georgiana
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Tiffany M
家庭旅遊
2024年10月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property is beautiful, the staff great and the restaurant amazing. Can’t wait to come back!
Tiffany M
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Bethany
情侶出遊
2024年9月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay! The restaurant was great and such an interesting building.
Bethany
於 2024 年 9 月住了 2 晚
6/10 一般般
Sharon
情侶出遊
2024年9月24日
The rooms were tired looking but bathrooms renovated and nice. Afternoon and evening staff were great but morning staff rude. restaurant on site fabulous No parking and off site parking very hard to find and long walk with cases. I would not recommend staying there
Sharon
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Sarah
情侶出遊
2024年9月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderfully located in this historic city
Sarah
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Nicky
2024年9月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A little gem of a hotel. Narrow and steep staircases so probably not ideal for people with mobility issues but it really is beautiful. I stayed in room 4, small and pretty with the most amazing view of the cathedral. Central location, comfortable and clean and excellent value for money.
Nicky
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Janet
2024年8月23日
喜歡:員工素質、住宿環境和硬體和客房舒適度
I heart Italy
Pretty pink room; stunning four poster; fab bedding; comfy bed; decent bathroom; super central location; quiet enough at night; cool decor. Only suggestions: glad for extra throw but it showed use by a dog and edges of room and around furniture bottoms needs cleaning. Otherwise very clean. FAB FOOD/RESTAURANT!!
Janet
於 2024 年 8 月住了 1 晚
8/10 不錯哦
John
2024年8月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Centrally located Hotel
Small but very smart and well furnished ensuit single room with excellent views across the Green to the Cathedral.
Very centrally situated.
John
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Sean
2024年7月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sean
於 2024 年 7 月住了 1 晚
10/10 有夠讚
George
2024年7月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderfully friendly staff. Great location just steps away from the cathedral.
George
於 2024 年 7 月住了 1 晚
10/10 有夠讚
David
2024年7月3日
David
於 2024 年 6 月住了 2 晚
10/10 有夠讚
adam
2024年7月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Opted for a double room and shower but decided to go for a bath and was shown a beautiful room in the tower and took it ! Staff were very helpful and the food was delicious and beautifully presented
adam
於 2024 年 7 月住了 1 晚
8/10 不錯哦
C
2024年6月26日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ancient Gatehouse Hotel
We stayed in Wells to visit friends, the room was comfortable but small due to the age of the property that is understandable. The view from the room was superb
C
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Valerie
2024年6月12日
喜歡:住宿環境和硬體
Character property
Character property, loved the antique 4 poster bed. So comfy. En-suite very clean with good products. We dined in the restaurant in the evening and meal was excellent and so was breakfast. Staff really friendly and helpful.
Valerie
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Chantal
2024年6月12日
Chantal
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Chantal
2024年6月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Chantal
於 2024 年 6 月住了 1 晚
10/10 有夠讚
John
2024年6月9日
John
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Sylvie
2024年6月4日
喜歡:整潔度和員工素質
My bedroom was facing the cathedral, magnifique avec le coucher du soleil
Sylvie
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Sarah
情侶出遊
2024年5月29日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What an absolute stunning property, Unique and Ancient, Clean and quiet great position for all Wells has to offer
Sarah
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Robert
2024年5月20日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Room with a View
Fantastic location with our room having a clear view of the wonderful Wells cathedral.
Robert
於 2024 年 5 月住了 3 晚
10/10 有夠讚
nancy
2024年5月15日
nancy
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Timothy
2024年4月20日
Timothy
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Graeme
2024年4月18日
喜歡:整潔度、設施服務和住宿環境和硬體
When I went to check in the person behind the counter told me I did not have a reservation. This then began a series of events that caused significant stress. My phone was out of power as was my lap top. I took my lap top to a neighboring hotel where I was able to see I DID have a reservation. That person was not there when I returned but check in was fine. When I eventually saw the person in question he said I must have made the reservation that day with no apology