The hotel facility was clean and nicely managed. But the check in desk person hardly spoke any english. They over charge you in advace with your credit card at the check in and I think they were supposed to reimburse your money at the check out. I didn't get reimbursed yet and it has been already 5 days. The counter person didn't speak any English when I was checking out so I got the receipt and decided to wait. And I am still waiting...