There's just something a little off. It has a nice restaurant and bar. But their people need to recognize how to acknowledge when something is broken and not fight the customer. I had to argue with 2 different people that the ice machine wasn't working and was told "It does but you just have to know how to work it the right way." When I laughed and told someone to come and show me, he came up and put the glass in front of the sensor where it in fact did not dispense ice. But he proceeded to move the glass all around until he found the right spot that 4 pieces of ice spurted out at which time he looked at me with satisfaction. Sorry dude. Your customers have neither the time or desire to sit and figure out how to work an ice machine. Just say "It doesn't work. Can I bring you a bucket from the bar?"
Also, I called down to the front desk to ask whether the people in the offices 20 feet away could see in my room, they assured me you couldn't. Yet as I waved and moved the curtain back and forth I could see the reflection of my room in the glass of the office building. So be careful. Otherwise great metro access and fun restaurants in the neighborhood.
Ty
於 2025 年 1 月住了 1 晚
4/10 不太好
Dennis,Wichita
2025年1月22日
喜歡:整潔度
Dennis
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Chelsea
2025年1月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Chelsea
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Sloan
2025年1月22日
喜歡:整潔度和住宿環境和硬體
Excellent customer service!
Sloan
於 2025 年 1 月住了 4 晚
8/10 不錯哦
Brian
團體旅遊
2025年1月22日
喜歡:整潔度、員工素質和住宿環境和硬體
After all the money this hotel made from Trumps inauguration, you’d think they could have extended the convenience of airing it on tv in one of the conference rooms off the bar. I asked a few times and was told that I’d have to pay for the empty room. Ridiculous!
Brian
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Roberto
2025年1月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Have stayed here twice and will return
Roberto
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Debra
家庭旅遊
2025年1月13日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent accommodation very modern, clean, and welcoming staff.
Debra
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Erick
情侶出遊, 團體旅遊
2025年1月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fav hotel
Erick
於 2024 年 12 月住了 2 晚
8/10 不錯哦
Desmaine
情侶出遊
2025年1月7日
喜歡:整潔度、員工素質和設施服務
Overall very nice business classy type hotel
Desmaine
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Ana
情侶出遊
2025年1月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good customer service, clean
Ana
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Alyssa
親子旅遊
2025年1月2日
喜歡:整潔度、員工素質和住宿環境和硬體
My son ad I enjoyed very lovely shower!!!!!
Alyssa
於 2024 年 12 月住了 1 晚
10/10 有夠讚
lerronna
2025年1月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The roons were very nice i loved how the TV had my name on it
lerronna
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Tabitha
商務旅客
2024年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The receptionists were absolutely AMAZING! Both ladies that I encountered. The property was clean and well kept. I highly recommend!
Tabitha
於 2024 年 12 月住了 1 晚
8/10 不錯哦
salome
家庭旅遊
2024年12月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the interior however, suffered through some allergies, allowing pets in a hotel without adequate air is not appropriate and some people, myself included are allergic to pets.
Also, the parking cost is outrageous; $30 per night is just not fair
salome
於 2024 年 12 月住了 1 晚
10/10 有夠讚
Demetria,Hope Mills
家庭旅遊
2024年12月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything ran super smoothly. Food, drinks and overall vibes unmatched. Will definitely return.