The pluses: A beautiful property with a more modern, art deco feel. The patio by the water has a lovely view, and bed very comfortable. Great art and creative interior design. The challenges: Because there are so many people checking in and out at the same time in a smaller space, it feels crowded and hectic. I emailed butler service multiple times before arrival and only one response. Our room would not cool down at night. In the lobby restroom, they had ran out of drying towels and lotion. No milk or cream for coffee in the room. Many service people felt like they were in a hurry. One piece of luggage was not delivered to our room. After multiple calls, went downstairs 4 hours later and was told, “Yes, we have it. So sorry, we forgot to bring it up.” This was not the luxury experience that I expected.