The room was tiny which was smaller than claimed in Hotels.com. No water kettle for hot water. Need to go to bar begging for hot water. Weak buffet breakfast.
Kam Ming
8/10 不錯哦
真實旅客
2017年4月18日
喜歡:住宿環境和硬體
Great location
Great location
真實旅客
6/10 一般般
真實旅客
2017年3月11日
不喜歡:員工素質
Good location but poor service
Location was good but the bell boy kept asking for bigger tips ruin the experience. Security was also a concern. Our room was on ground floor with the only window facing back the corridor/courtyard. We were afraid to leave the window open at night despite the A/C wasn't working properly.
Location is good,staff very nice, teach you the best way to go to every location you want.
Hotel is little bit old but very clean.
真實旅客
8/10 不錯哦
Twriness,Hong Kong
2017年2月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A convenience Hotel
Just across the Train Station. It is quite and very easy to find the hotel. Staffs at breakfast are really nice and polite. My room is clean but without a view of Canal. I was expect I will have a Canal view but, there wasn't.
Staff is not friendly and breakfast was ok, we’re disappointed.
Bakulesh
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Gregory,angleton
家庭旅遊
2024年11月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel on Grand Canal
Gregory
於 2024 年 11 月住了 1 晚
2/10 很糟糕
Kenlys
2024年11月17日
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Staff was rude. A lady from the restaurant states come out to tell I couldn’t eat from from outside when I was not even in the restaurant part of it. When I asked the lobby if this was a policy, she still came behind me to tell him after he said there was no policy in the matter that her director had said so. After asking the lobby again if I had to go to the street to eat my pizza, they finally let me eat it. Poor customer service
Kenlys
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Sergiy
家庭旅遊
2024年11月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Even though this hotel is dated, the staff is very friendly and accommodating. Rooms are clean. Breakfast menu is good. It is approximately 5 minutes away from the train station and 20 minutes of the nice walk to Piazza San Marco.
Sergiy
於 2024 年 11 月住了 1 晚
8/10 不錯哦
Andre
2024年11月11日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Andre
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Mariangely
情侶出遊
2024年11月10日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
Mariangely
於 2024 年 11 月住了 2 晚
6/10 一般般
Rosanna
家庭旅遊
2024年11月10日
不喜歡:整潔度、設施服務和住宿環境和硬體
The hotel needs to be updated. The rugs in all the hallways are so old that it looks dirty no matter how much you clean them. They had random abandoned furniture in some areas of the hallways, which looked terrible. Our bathroom tub had mold on it since they were not cleaned correctly, but everything else seemed pretty clean. The breakfast in the morning was good and the staff was very nice. The location is far from St Mark Square. We walked it every day, but it took 20 minutes there and 20 minutes back. I was fine with it because I like the exercise, but if you don’t want to walk so much at the end of the day, You would have to take the water bus back.
Rosanna
於 2024 年 10 月住了 2 晚
10/10 有夠讚
iris,Loveland
2024年11月8日
iris
於 2024 年 10 月住了 2 晚
10/10 有夠讚
KITTY
家庭旅遊
2024年11月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Classic
KITTY
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Tyler
情侶出遊
2024年11月4日
喜歡:員工素質和住宿環境和硬體
Very easily located across from the train station and right on the Grand Canal - so not only a big view, but easy access to the island, the vaporeto, etc. The staff were very nice. Breakfast had a lot of options. The rooms are small but this is the norm in Europe. The bed was very comfortable, which is not always the case in Italy!
Tyler
於 2024 年 10 月住了 5 晚
2/10 很糟糕
Salvador
2024年11月4日
不喜歡:整潔度和住宿環境和硬體
el hotel no es bueno para 4 estrella
Salvador
於 2024 年 11 月住了 2 晚
8/10 不錯哦
Miguel
情侶出遊
2024年11月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Closr to train station
Miguel
於 2024 年 10 月住了 1 晚
8/10 不錯哦
Robert
情侶出遊
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy walk from Pizzale Roma, no need to hire anyone to get to the hotel.
Robert
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Andres
情侶出遊
2024年10月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel and perfect locate to terminal and local transportation