Our trip was canceled because of the fire at the LHR airport and we couldn’t fly to Venice.
Even though this was canceled by the airline and not by us and there was nothing we could do since LHR airport was closed. The hotel refused to reimburse us and charge us for the full stay!
Totally unacceptable and we never had a situation like this.
The hotel is a complete scam.
Please do not stay here unless you are looking to be ripped off!
Very sad ☹️
Gabriel
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Teresita Nilda
2025年3月24日
喜歡:整潔度
Service, good were excellent!
Teresita Nilda
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Marisa
2025年3月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Marisa
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Robert Henry
情侶出遊
2025年3月12日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel, great breakfast, great service, and great location!
Robert Henry
於 2025 年 2 月住了 8 晚
10/10 有夠讚
Grace
情侶出遊
2025年3月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel with extremely professional and friendly staff. Great location for seeing top Venice sites. 10/10 would stay again. Recommend the junior suite with terrace. Incredible view!
Grace
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Steven
情侶出遊
2025年3月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent and convenient location, walking distance to all the main attractions.
Steven
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Rakel
家庭旅遊
2025年2月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very elegant, customer service was superb.
Rakel
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Brage
情侶出遊
2025年2月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location and very friendly and helpful staff!
Brage
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Louis,N D de l'ile Perrot
情侶出遊
2025年1月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Tres tres classique style palais vénitien avec la décoration impeccable .
Les oeufs au petit-déjeuner pourraient être améliorés.
J’y retournerai
Louis
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Pedro,Miami
家庭旅遊
2025年1月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent place to stay in Venice, highly recommend
Pedro
於 2025 年 1 月住了 3 晚
10/10 有夠讚
Gary
家庭旅遊
2025年1月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was great.
Property is very nicely renovated and appointed.
We stayed with one of our adult children. Junior suite was very spacious and well set up for the 3 of us.
Gary
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Nicholas John
情侶出遊
2025年1月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Ai Cavalieri is situated in a quiet area of the Castello sector which is very convenient to walk to the popular nearby areas of Rialto and St Mark's Square, and it's only a 10 min walk to and from the Alilaguna water taxi station at F.TE Nove "A" (Blue line) which connects to Marco Polo airport.
The hotel has its own pontoon if you prefer a private water taxi from/to the airport.
Absolutely beautiful hotel with a variety of rooms and suites to choose from.
Our room was very comfortable and had a good size en-suite, and very clean throughout.
Breakfast choices were good with a selection of fresh fruit, pastries, savoury bites and a hot choice of bacon and eggs.
The staff were very friendly and helpful. Nothing was too much trouble.
There is no restaurant, but there are plenty of restaurants nearby and all in walking distance.
Nicholas John
於 2025 年 1 月住了 5 晚
10/10 有夠讚
CARLOS
情侶出遊
2024年12月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
AMAZING !!!! First time in Venice. The Hotel is a 20-25 min walk from the Hospedale water taxi stop. The hotel is beautiful, clean,quiet, and centerally located. The side of the hotel faces the water so you can schedule a water taxi to pick you up (expensive - $150euro) I had to do it to get to the airport on time. Everything else is walking distance. Breakfast is great. Staff is so helpful. My room was cleaned twice a day. I will come back.
CARLOS
於 2024 年 12 月住了 3 晚
8/10 不錯哦
Beata
2024年12月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
* "The hotel room was gorgeous. However, on our first day, breakfast wasn't offered because of low occupancy. Additionally, the spa was seldom available, which was a real letdown."
Beata
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Mike
2024年11月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Top class
Staff were very helpful and accommodating, hotels location is great for being able to walk within minutes to most of the main attractions in Venice, decor was perfect and would definitely stay there again. Breakfast was great too!!
Mike
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Leanne
2024年11月11日
Leanne
於 2024 年 11 月住了 2 晚
10/10 有夠讚
Rhion
2024年10月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Rhion
於 2024 年 10 月住了 4 晚
10/10 有夠讚
patricia,tpa alta
情侶出遊
2024年10月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente localización sobre todo porque puedes llegar en water taxi que facilita l acceso con maletas.
patricia
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Peter
情侶出遊
2024年10月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful staff, all extremely helpful and spoke excellent English. Breakfast was outstanding with amazing variety. The Bat Bar and it's barman were a delight. The elegance of the hotel felt exactly right for Venice
Peter
於 2024 年 10 月住了 3 晚
10/10 有夠讚
Olga
情侶出遊
2024年10月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Withing walking distance to most major attractions. Beautiful building and beautiful room. Helpful stuff. Great breakfast. We would highly recommend this hotel.