NH Hotels Usera hotels

"Great location nice rooms fantastic breakfast and shuttle to the airport !"

"The location was really close to the Prado museum. There were many dining options in the area. The staff at the hotel was very helpful. "

"Good"

"Rooms are very very small. Poorly designed. The toilet was right in front of the sink so you had to stand on the side of the sink. Why? No toom to open 2 suitcases let alone one. Breakfast was delicious and had plenty of choices. Right across the street from the train station. "

"Las personas de recepción y Miguel, son muy amables y hacen de tu estancia un placer. Te hacen sentir como en casa."

"Check in was super easy. Beatrice was super friendly, helpful and accommodating. I was given one of the nicer rooms but with twin beds, I asked her to switch me to a room with a queen/king bed and she informed me that none of the superior rooms were available but would move me to a different room and would advise me when another supervisor room would be available. She did and moved me later on. The staff there is always so friendly, welcoming and tries their best to assist you. They make the...

"Easy access to so many places and the metro. Clean hotel, friendly staff. "

"Very nice hotel - however while much of it was very clean, in Room 425, there were long black hairs in the bathroom (I am bald, so not from me). I was also surprised about the tub. The bathroom door stop is screwed to the floor, right where you need to step over the side of the tub to enter and exit the combined shower/bathtub - and while there is one grab bar next to the tub, there is nothing to hold onto while entering or exiting the tub."