Pros: Maria cooked a good breakfast. Rassim, excellent customer service. He escorted me to park in the back, icy, unsafe parking lot,. He caught my hand as I started slipping on the ice. Pros: Raynish, 3-11pm manager, called me around 11:40 p.m. yelling at me to come down and move my car into an icy parking spot. When I expressed concern of falling, he told me:" We'll call the ambulance to pick you up if you fall." The room I stayed in was cold, had one part of the shower door missing, and water leaked out onto the floor after each shower, a dirty towel. I requested room service in an hour. After 30 minutes, a woman started banging on my door, yelling: "Room service; open; no English." She wouldn't stop until I called the front desk, and he came up to get her.. Save yourself this aggravation. Stay elsewhere. Don't let the cheap price fool you.