I filled out survey from IHG experience already, however I forgot to add one really bad experience when I checked out. I notice that the guest gender, nationality and city where I came from were all wrong on the first receipt of invoice. I asked for correction immediately. But I really can't understand why frontdesk can make such mistakes.
PeiPei
於 2019 年 1 月住了 3 晚
10/10 有夠讚
Pui Shan Vicky
2019年1月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing trip in tokyo
That was amazing to stay in here, the view was so good that i can see the tokyo bay see view , especially at the night. it is extremely romantic .
Pui Shan Vicky
於 2019 年 1 月住了 4 晚
10/10 有夠讚
Don
2018年12月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
- Nice harbour view
- Helpful and friendly staff
- Very comfortable mattress and pillows
- Good shower
Don
於 2018 年 12 月住了 2 晚
10/10 有夠讚
真實旅客
2018年12月10日
喜歡:整潔度、員工素質和住宿環境和硬體
Staff is very helpful. Good service. By the time I check-in, the staff said they can only offer twin room as they encountered full house. I was a little bit upset that time, however, the staff immediately sent 2 staff and help me to relocate 2 beds into 1 big bed, very impressive!!