2/10 很糟糕
Brandon
2024年12月17日
不喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was a mess no soap nothing! The customer service sucks the front desk was more busy with her phone than to help us! Our TV was not working and they change room at 11 when they could had changed us a long time ago when we checked in. Then in the morning when I checked out I tried to make a proper complain and the front desk lady told me welcome to Mexico I can not complain and my complain is not valid and that this is not United States! Really then why pay for a hotel that won't accomodate you. That hotel was terrible and I wish I can get my money back
Brandon
於 2024 年 12 月住了 1 晚