2/10 很糟糕
Deborah
情侶出遊
2024年11月16日
不喜歡:員工素質和設施服務
When using the Expedia site for booking, I was requesting a smoking room. There was nothing on the hotel site link saying non-smoking nor smoke free. I booked. Upon arrival, the girl checking me in hatefully started spitting out the rule.....no smoking anywhere, etc. I stated I had requested a smoking room. Rudely, she said you booked on a third party site. You have to take it up with Expedia. I contacted Expedia, who replied it was non refundable.
Deborah
於 2024 年 11 月住了 1 晚