I had an overnight stay at this property with my family. A few other friends had booking for their families. Hotel was accommodative to give us rooms in same building. In the morning, none of the rooms had hot water. Upon complaining to the front desk, a maintenance tech was sent who tried to fix the faucet settings. Most of the families had to take cold water showers, since the problem persisted, some were asked to shower in a different room. Front staff was insensitive to assign a single room to multiple families, and rudely argued asking families to take turns. Being a Hilton Diamond members for the years over the last few years, and a Silver member presently, I never had such a terrible experience staying at Hilton properties. I would never recommend anyone to stay at this property in Taos.