I would like the management to contact me I want a reimbursement there’s was no ac I spent 400.00 a night and it was the most awful experience I would never go back again tub was dirty bed was two panels holding a mattress was terrible I want my money back
Denisse
於 2024 年 10 月住了 1 晚
10/10 有夠讚
Tatiana,Miami
情侶出遊, 家庭旅遊, 親子旅遊
2024年10月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and relaxing place to stay in.
Tatiana
於 2024 年 10 月住了 1 晚
2/10 很糟糕
Jennifer,Miami
家庭旅遊
2024年10月27日
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Location was pretty good and close to bush gardens. Check in was horrible! Waited while the rep did God knows what for so long! Then in the room the AC was acting up. Tried calling for extra towels and neither of the phones worked in the room. The room was spacious but run down. Doors were cracked and tub had rust stains. Our second night was worse! There was no cold AC since and we had to sleep drenched in sweat and since we had no phones we also had to shower and use our cold wet towels! I mean horrible! They don’t even bother to take the trash out in the lobby drive through. I did however have three reps at checkout that were nice and caring to my frustration. Celine, Mathew, and the other one was Lorraine I believe. Overall horrible stay. I would like to speak to a manager to resolve this because I’m
Not okay with my stay let alone that no supervisor or manager could help me on site.
Jennifer
於 2024 年 10 月住了 2 晚
6/10 一般般
Chalantay
2024年10月22日
不喜歡:員工素質
Chalantay
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Ignacio S.
2024年10月22日
Ignacio S.
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Kimberly
家庭旅遊
2024年10月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bar can be better stocked. The employees there a very nice and welcoming.
Kimberly
於 2024 年 10 月住了 1 晚
10/10 有夠讚
J Steven
家庭旅遊
2024年10月16日
喜歡:整潔度、員工素質和住宿環境和硬體
This property was very well maintained & was super clean for being a high volume customer location. Exterior property was good given that Hurricane Milton went through 6 days prior. Dangerous areas due to downed trees & fallen limbs were roped off with caution tape
J Steven
於 2024 年 10 月住了 1 晚
6/10 一般般
Kim
2024年10月16日
喜歡:整潔度、員工素質和住宿環境和硬體
We had a handicap room and the bed was very squeaky. Overall the room was very nice.
Kim
於 2024 年 10 月住了 1 晚
6/10 一般般
Shaun
2024年10月11日
不喜歡:整潔度
.
Shaun
於 2024 年 10 月住了 1 晚
4/10 不太好
debra
2024年10月7日
喜歡:整潔度
不喜歡:員工素質
Iron didn’t work, took two days to get a working iron and we were checking out by then. Safe didn’t work and no one came after request to fix it, over multiple days. After cleaning, not one towel was left in the room. Had to request twice because they only brought a few towels the first time. There automated system for requesting things like this is absolutely terrible!!! You can never reach anyone by phone.
debra
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Antonia
2024年10月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was like having your own private studio and it was comfortable
Antonia
於 2024 年 9 月住了 2 晚
10/10 有夠讚
isaac
情侶出遊
2024年9月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is hotel is awesome. Friendly staff great service.
isaac
於 2024 年 9 月住了 2 晚
10/10 有夠讚
Elizabeth
2024年9月30日
喜歡:整潔度、員工素質和住宿環境和硬體
Elizabeth
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Theresa,WILDWOOD
2024年9月29日
Theresa
於 2024 年 9 月住了 1 晚
10/10 有夠讚
alejandra,North Miami
2024年9月29日
喜歡:設施服務
Everything great
alejandra
於 2024 年 9 月住了 1 晚
10/10 有夠讚
Cynthia
2024年9月28日
喜歡:整潔度、員工素質和住宿環境和硬體
Only concern i had was that there were a lot of dogs on premises didn't care to share room next to animals.
Cynthia
於 2024 年 9 月住了 1 晚
10/10 有夠讚
John
2024年9月27日
喜歡:整潔度、員工素質和住宿環境和硬體
Dependable quality
John
於 2024 年 9 月住了 2 晚
8/10 不錯哦
ARIANA
2024年9月24日
ARIANA
於 2024 年 8 月住了 2 晚
10/10 有夠讚
SHEILA,Saint Johns
2024年9月13日
SHEILA
於 2024 年 8 月住了 2 晚
2/10 很糟糕
Thomas
2024年9月13日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Shower was broke and wasnt working. Ants on coffee pot and table. Staff never offered me any discount. They said they will note it and give it to manager to handle. No one ever handled it. . Wont go back
Thomas
於 2024 年 9 月住了 1 晚
8/10 不錯哦
Kasey
2024年9月10日
Kasey
於 2024 年 8 月住了 3 晚
10/10 有夠讚
Elizabeth,Gulf Breeze
2024年9月10日
Elizabeth
於 2024 年 6 月住了 2 晚
2/10 很糟糕
Fred
情侶出遊
2024年9月9日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Had to change rooms because the first room the carpet was soaked. The second room toilet was not working and the A/C had a mind of its own. Either you freeze or you sweat as the thermostat was not working. Then they charged my credit card without my authorization or knowledge that I had to pay for parking. Terrible experience. Do not recommend, not worth the price the rooms should be $79 a night.