We attempted to stay here, however, they have different rules regarding pets on hotels.com then they are willing to follow. They had multiple guests who have had similar issues, and I only know that because they actually accused me of calling early that day and said they already explained the rules on the phone. I was not the person they spoke to, so clearly it is common. I’m unable to rate anything other than check in, because we were turned away. I told hotels.com they only accept certain pets, and they make zero exceptions. Call first.